BMS Senior Support Engineer

Clear.; West Midlands; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Company car

Pension

Healthcare

25 days' holiday

Private medical insurance

Life assurance

Career progression

Training & development

Job summary

Clear. is seeking a Senior BMS Support Engineer to cover the Midlands region. The role focuses on maintaining and upgrading BMS installations, delivering expert advice, and building long-term customer relationships to ensure reliability and energy efficiency.

It includes a strong emphasis on safety, documentation and project delivery. You will diagnose faults, perform planned maintenance, respond to service calls, and participate in upgrades from controllers to full BMS modernisation, while

Qualifications

• Proven experience in the Building Management Systems (BMS) industry.
• Experience in a BMS Support, Service or Commissioning Engineer role.
• Strong diagnostic, fault-finding and problem-solving skills.
• Experience with Trend and Distech systems, including current and legacy products.
• A full UK driving licence.

Responsibilities

• Carry out planned preventative maintenance on customer BMS installations.
• Diagnose and resolve faults across a range of building control systems.
• Respond to reactive service calls and system failures.
• Deliver upgrade projects, from controller replacements through to full BMS system modernisation.
• Provide technical support, guidance and advice to customers.
• Produce accurate service reports and maintain clear technical documentation.
• Build strong customer relationships and act as a trusted technical expert.
• Identify opportunities to improve system performance, reliability and energy efficiency.
• Maintain high standards of health and safety, quality and customer service.

Skills

BMS experience

Diagnostics & fault-finding

Customer support

IT skills

UK driving licence

Tools

Trend

Distech

Job description

BMS Senior Support Engineer – Midlands

£50,000 - £60,000 + Company Car + Pension + Healthcare

25 days holiday plus bank holidays – can also buy 3 more days a year

We're looking for an experienced Senior BMS Support Engineer to join our Support Team, covering the West Home Counties region.

This role is ideal for an experienced BMS professional looking to further develop their career while working with a diverse customer base and a wide range of building control systems.

You’ll play a key role in supporting, maintaining and upgrading BMS installations, ensuring customers' systems remain reliable, efficient and fully operational. You’ll also have the opportunity to work on technically challenging projects, provide expert advice and build long-term relationships with customers.

What You’ll Be Doing

• Carry out planned preventative maintenance on customer BMS installations.
• Diagnose and resolve faults across a range of building control systems.
• Respond to reactive service calls and system failures.
• Deliver upgrade projects, from controller replacements through to full BMS system modernisation.
• Provide technical support, guidance and advice to customers.
• Produce accurate service reports and maintain clear technical documentation.
• Build strong customer relationships and act as a trusted technical expert.
• Identify opportunities to improve system performance, reliability and energy efficiency.
• Maintain high standards of health and safety, quality and customer service.

Essential Requirements

• Proven experience working within the Building Management Systems (BMS) industry.
• Previous experience in a BMS Support, Service or Commissioning Engineer role.
• Strong diagnostic, fault-finding and problem-solving skills.
• Experience with Trend and Distech systems, including current and legacy products.
• A methodical approach to identifying and resolving technical issues.
• Good IT skills and confidence working with software-based control systems.
• A full UK driving licence.

Desirable Experience

• Experience with Tridium, Siemens and Cylon BMS systems.
• Experience delivering controller replacement and BMS upgrade projects.
• Knowledge of HVAC systems, building controls and energy management.

What We Offer

• Competitive salary, dependent on experience.
• Generous bonus scheme.
• Company car, including fully electric vehicle options, or monthly car allowance.
• Overtime opportunities.
• 25 days' annual leave plus bank holidays.
• 6% employer pension contribution.
• Private medical insurance through BUPA.
• Life assurance at four times annual basic salary.
• CycleScheme membership, with benefits of up to £5,000.
• Ongoing training and professional development opportunities.
• Opportunities for career progression within a growing business.
• A supportive and collaborative team environment where your expertise is valued.

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