Block Manager

Osborne Appointments; Borehamwood; Hybrid; GBP 35,000 - 53,000; Full time

Benefits offered by this job

20 days annual leave + Bank Holidays

Car Salary Sacrifice scheme

One month sabbatical after 10 years

Star of the week

Employee of the month

Job summary

Osborne Appointments is seeking a proactive Residential Block Manager to oversee a portfolio of approximately 600 residential units across London, ensuring high maintenance standards and exceptional service for clients, leaseholders, and freeholders. The role is based in Borehamwood with a hybrid pattern: four days in the office and one day on site.

You will manage service charge budgets, coordinate contractors, and liaison with clients and stakeholders while maintaining strong organisational

Qualifications

• Experience managing residential blocks within a property management environment.
• Strong knowledge of Section 20 consultations and related processes.
• Excellent organisational and time management skills.
• Strong communication and relationship-building abilities.
• Good understanding of service charge budgeting and financial management.
• Knowledge of property management legislation and best practice.
• Proficient in Microsoft Office, especially Excel and Word.
• IRPM qualification (or working towards) desirable.

Responsibilities

• Manage a residential portfolio of circa 600 units across London
• Prepare and oversee annual service charge budgets
• Manage insurance claims and related administration
• Conduct regular site inspections and identify maintenance requirements
• Ensure compliance with all Health & Safety regulations
• Coordinate contractors and monitor service delivery standards
• Build and maintain relationships with clients, leaseholders, and freeholders
• Handle leaseholder enquiries professionally
• Attend client meetings, AGMs, and site meetings as required
• Oversee major works projects and consultations

Skills

Block management

Section 20 knowledge

Organisation & time management

Communication & relationship-building

Budgeting & financial management

PM legislation knowledge

PM software

Excel & Word proficiency

IRPM (desirable)

Multitasking

Tools

Property management software

Job description

Residential Block Manager

OA are recruiting for a Residential Block Manager to join our client s dynamic and growing team.

This is an excellent opportunity for a proactive and organised property professional to manage a portfolio of approximately 600 residential units across London, ensuring developments are maintained to a high standard while delivering exceptional service to clients, leaseholders, and freeholders.

Location: Borehamwood

Hours: Monday-Friday, 9am-5:30pm. 4 days in office, 1 day on site.

Salary: £35,000-£53,000 - depending on experience

Residential Block Manager Benefits

• 20 days annual leave per annum plus Bank Holidays
• Car Salary Sacrifice scheme
• One month sabbatical after 10 years service
• Star of the week
• Employee of the month

Residential Block Manager Key Responsibilities

• Manage a residential portfolio of circa 600 units across London
• Prepare and oversee annual service charge budgets
• Manage insurance claims and related administration
• Conduct regular site inspections and identify maintenance requirements
• Ensure compliance with all relevant Health & Safety regulations
• Coordinate contractors and monitor service delivery standards
• Build and maintain strong relationships with clients, leaseholders, and freeholders
• Handle leaseholder enquiries efficiently and professionally
• Attend client meetings, AGMs, and site meetings as required
• Oversee major works projects and consultations

Residential Block Manager Skills and Experience

• Previous experience managing residential blocks within a property management environment
• Strong working knowledge of Section 20 consultations is essential
• Excellent organisational and time management skills
• Strong communication and relationship-building abilities
• Good understanding of service charge budgeting and financial management
• Knowledge of property management legislation and best practice
• Competent user of property management software systems
• Proficient in Microsoft Office, particularly Excel and Word
• IRPM qualification (or working towards) desirable
• Ability to manage multiple priorities and work effectively in a fast-paced environment

If you are interested in this position, please apply online with your CV.

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