Binding Operations Manager

JR United Kingdom; Birmingham; On-site; GBP 70,000 - 90,000; Full time

Job summary

A fast-growing Specialty Insurance organization seeks a Binding Operations Manager to join their Technical Operations Team in Birmingham. This office-based role involves managing risk capture, endorsement processing, and ensuring data accuracy while collaborating with various teams and stakeholders. The position offers a competitive salary up to £90,000 alongside market-leading benefits including bonuses, private medical cover, and more.

Benefits

Up to 40% Bonus (20% on target)

Private Medical for you and your family

BUPA Blue Health

0% interest season ticket loans

Free on-site Gym

Qualifications

• At least 10 years of insurance industry experience.
• Operations and management experience, including managing outsourced providers.
• Understanding of underwriting and policy systems.

Responsibilities

• Managing binding/slip processing and data accuracy.
• Building relationships with stakeholders and improving operational processes.
• Collaborating with the Actuarial team on data management.

Skills

Communication

Stakeholder Management

Report Presentation

Tools

MS Office

Job description

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MERJE is delighted to be partnered with a fast-growing and dynamic Specialty Insurance organization in their search for a talented Binding Operations Manager.

This role is office-based 5 days a week in Bishopsgate

Along with an excellent salary of up to £90,000, our client offers market-leading benefits including:

• Up to 40% Bonus (20% on target)
• Private Medical for you and your family
• BUPA Blue Health
• 0% interest season ticket loans
• Free on-site Gym
• + much more

Your new role:

You will be a key part of the Technical Operations Team, managing and completing risk capture and endorsement processing to ensure accurate and timely data recording.

Responsibilities include:

• Managing binding/slip processing, maintaining data accuracy within the underwriting system from slips for inwards business
• Building strong relationships with stakeholders
• Improving operational processes and efficiencies
• Participating in monthly Underwriting and Marketing Conference Calls (UMCC)
• Overseeing endorsement processing and data accuracy

Managing Outsourced Providers:

• Ensuring SOPs are current and reviewed quarterly
• Meeting SLAs and KPIs, including processing volumes and quality standards

Financial and Data Management:

• Collaborating with the Actuarial team to update earning patterns monthly
• Maintaining data quality and training teams in various Lines of Business
• Addressing data errors promptly and working with data quality teams for continuous improvement

Performance and Reporting:

• Ensuring month-end procedures are completed timely
• Managing workload and supporting audits
• Producing reports for management and board
• Maintaining binding documentation and participating in projects and process improvements

Minimum Qualifications and Skills:

• At least 10 years of insurance industry experience
• Operations and management experience, including managing outsourced providers
• Understanding of underwriting and policy systems
• Proficiency in MS Office, especially Outlook and Excel
• Strong communication, stakeholder management, and report presentation skills
• Ability to work independently and in teams, managing tight deadlines