Billing Specialist (6 month FTC)

Benifex; Greater London; Hybrid; GBP 34.000 - 42.000; Vollzeit

Benefits dieser Stelle

Flexible work setup

Birthday off

25 days holiday

Healthcare cash plan

Employee Assistance Plan 24/7

Zusammenfassung

Benifex is seeking an experienced Billing/Accounts Receivable professional to own end-to-end customer billing for a global client base. You will support migration to NetSuite Subscription Billing and collaborate with Finance, Customer Success and Commercial teams to improve accuracy and cash collection.

The role emphasizes attention to detail, stakeholder management and knowledge of revenue recognition in a SaaS environment. UK-based with flexible in-person requirements.

Qualifikationen

• Experience within Billing, Accounts Receivable or Finance Operations.
• Strong attention to detail and commitment to accuracy.
• Experience managing and resolving customer billing queries.
• Excellent communication and stakeholder management skills.
• Advanced Excel skills, including Pivot Tables, XLOOKUPs and data analysis.
• Understanding of revenue recognition principles.
• Ability to manage multiple priorities and deadlines.
• Experience using NetSuite or a comparable ERP system.
• Experience in SaaS, technology or subscription-based business.
• Experience supporting system migrations or finance transformation projects.
• Knowledge of VAT and multi-currency invoicing.

Aufgaben

• Manage end-to-end customer billing process, ensuring invoices are accurate and issued on time.
• Investigate and resolve customer billing queries and disputes.
• Work with Success, Commercial and Finance to align billing with contracts.
• Support migration to NetSuite Subscription Billing.
• Review contracts, pricing schedules and billing requirements for configuration.
• Validate data prior to migration.
• Support testing, reconciliations and post-migration fixes.
• Ensure billing controls and revenue recognition compliance.
• Identify opportunities to streamline billing processes.
• Produce reporting to support business decisions.
• Contribute to DSO reduction initiatives.

Kenntnisse

Billing

Accounts Receivable

Finance Operations

Stakeholder Mgmt

Advanced Excel

Revenue Recognition

Tools

NetSuite

Jobbeschreibung

Who are Benifex?

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.

Why should you apply?

• Gain transformation experience: Play a key role in a major NetSuite implementation and finance transformation programme, gaining experience that goes beyond a traditional billing position.

• Increase your visibility: Work closely with senior stakeholders across Finance, Revenue Operations, Customer Success and Commercial teams, building relationships across the business.

• Broaden your skills: Develop commercial, project and stakeholder management experience while making a real impact on how billing operates at Benifex.

• Sunday Times Best Place to Work 2025 and Technology award winner

• Work for a profitable, fast-growing market leader in the online reward and benefits space

**Please note we are unable to offer visa sponsorship and require to people to be based in the UK or Ireland for this position**

Great benefits

£33,500 - £42,000

Flexible work - choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK or Ireland.

Full access to our comprehensive benefits package, including discounts from hundreds of high street brands, salary sacrifice schemes across Finance, Health, Tech, and more

25 days holiday plus your local bank holidays

Your birthday off

Two half day wellbeing days

Healthcare cash plan to cover the costs of day-to-day healthcare

Employee Assistance Plan 24/7 365 support

Income Protection (75%) and life assurance (4x salary)

Referral bonuses

Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave

Work from Anywhere policy for 90 days

Buy and Sell scheme for holidays

£50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!

Role Overview

This is a key role within the Accounts Receivable function, responsible for ensuring accurate and timely customer billing across our global customer base. Working closely with Customer Success, Commercial, Operations and Finance teams, you will help improve billing accuracy, reduce billing-related queries and disputes, and support cash collection performance.

A significant focus of the role will be supporting migration to NetSuite Subscription Billing. You will play an important role in reviewing customer contracts, validating billing data, supporting testing activities and ensuring customers are successfully migrated with minimal disruption to billing and collections.

Responsibilities

• Manage the end-to-end customer billing process, ensuring invoices are accurate and issued on time.

• Investigate and resolve customer billing queries and disputes.

• Work closely with Customer Success, Commercial and Finance teams to ensure billing aligns with contractual agreements.

• Support the migration of customers and billing processes to NetSuite Subscription Billing.

• Review customer contracts, pricing schedules and billing requirements to ensure accurate system configuration.

• Validate customer and billing data prior to migration.

• Support user acceptance testing, reconciliations and post-migration issue resolution.

• Ensure compliance with billing controls, governance and revenue recognition requirements.

• Identify opportunities to streamline and automate billing processes.

• Produce reporting and analysis to support business decision-making.

• Contribute to DSO reduction initiatives and support wider Accounts Receivable activities.

What are we looking for?

Essential

• Experience within Billing, Accounts Receivable or Finance Operations.

• Strong attention to detail and commitment to accuracy.

• Experience managing and resolving customer billing queries.

• Excellent communication and stakeholder management skills.

• Advanced Excel skills, including Pivot Tables, XLOOKUPs and data analysis.

• Understanding of revenue recognition principles.

• Ability to manage multiple priorities and work to deadlines.

Desirable

• Experience using NetSuite or a comparable ERP system.

• Experience within a SaaS, technology or subscription-based business.

• Experience supporting system migrations or finance transformation projects.

• Knowledge of VAT and multi-currency invoicing.

Our interview process

Benifex understands the need to have a fast and efficient process, the