Billing & Renewals Coordinator (Hybrid/Remote)

MPLC; Eastbourne; Hybrid; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Hybrid or remote working

25 days’ holiday + bank holidays

Life insurance

Private health insurance (including???

Job summary

MPLC is seeking a detail-oriented Billing Specialist to own end-to-end invoicing, payments, and reconciliation across multiple business lines. The role sits at the heart of Finance, Customer Service, and Administration, ensuring renewals stay on track and data remains accurate.

You’ll handle high volumes of invoices and inbox management, work with billing platforms, CRM, and spreadsheets, and respond to queries with resilience and good judgment.

Qualifications

• Experience generating, reviewing, and issuing accurate customer invoices; processing payments and applying them to accounts.
• Ability to reconcile billing discrepancies, manage credit notes, refunds, and adjustments, and resolve customer inquiries.
• Proficiency with billing policies, compliance, and relevant financial regulations.

Responsibilities

• Handle high-volume invoicing and bulk billing tasks daily.
• Manage inboxes for credit control and customer inquiries in a timely manner.
• Lead data clean-up across CRM and billing systems to ensure accuracy.
• Support renewal reviews, pricing checks, and contract terms accuracy ahead of renewals.
• Maintain well-organised records and assist with documents, reports, and presentations.

Skills

Billing software experience

CRM familiarity

Multitasking

Tools

Billing platforms

CRM

Spreadsheets

Job description

MPLC is seeking a detail-oriented Billing Specialist to own end-to-end invoicing, payments, and reconciliation across multiple business lines. The role sits at the heart of Finance, Customer Service, and Administration, ensuring renewals stay on track and data remains accurate.

You’ll handle high volumes of invoices and inbox management, work with billing platforms, CRM, and spreadsheets, and respond to queries with resilience and good judgment.