Billing & Invoicing Support Specialist

DHL eCommerce; Staines-upon-Thames; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Pension with life assurance

Wellbeing programme

Discounts & perks package

Training and development

Job summary

DHL Cross-Border Solutions UK is seeking a Billing & Invoicing Administrator to ensure accurate costs and timely customer invoices. You will check invoices, set up new customers, and respond to billing queries while supporting month-end processes in a fast-paced environment.

This role emphasizes data accuracy, rate maintenance, and collaboration with Credit Control. You will create rate cards, service documents, and assist internal stakeholders to protect CBS UK's revenue.

Qualifications

• Proficient in Microsoft Office, especially Excel and data analysis.
• Excellent numeracy and strong attention to detail.
• Structured approach, able to multitask and meet deadlines.
• Calm under pressure in a fast-paced environment.
• Trustworthy and discreet with sensitive information.
• Flexible to changing priorities and workloads.

Responsibilities

• Check invoices for accuracy, validating against actuals.
• Set up new customer accounts and respond to billing queries.
• Maintain customer rates for accurate billing and update stakeholders.
• Create and maintain ratecards, volume data, and proposals.
• Support month-end processes and issue monthly credit notes as needed.
• Collaborate with Credit Control to ensure timely payments.
• Gain understanding of CBS products and services offered.

Skills

Microsoft Office

Excel

Data analysis

Numeracy

Attention to detail

Multitasking

Pressure management

Discretion

Adaptability

Job description

DHL Cross-Border Solutions UK is seeking a Billing & Invoicing Administrator to ensure accurate costs and timely customer invoices. You will check invoices, set up new customers, and respond to billing queries while supporting month-end processes in a fast-paced environment.

This role emphasizes data accuracy, rate maintenance, and collaboration with Credit Control. You will create rate cards, service documents, and assist internal stakeholders to protect CBS UK's revenue.