Billing Controller: Invoicing, Reconciliation & Customer Care

Care UK; Colchester; On-site; GBP 26,000 - 38,000; Full time

Job summary

Care UK is seeking a Billing Controller to join our team of dedicated professionals. The role focuses on efficient and accurate billing for all customers, including local authority placed residents and fully self-funded residents.

The successful candidate will raise invoices, validate transactions, and ensure payments are settled promptly. You will collaborate with care homes, administrators, and the Credit Control team to maintain smooth billing cycles and strong customer relations.

Qualifications

• Understanding of billing cycle and customer invoicing processes.
• Ability to manage time effectively to meet deadlines.
• Methodical, analytical and logical approach to allocations and reconciliations.

Responsibilities

• Raising invoices for residential customers including contract, local authority, NHS and privately funded beds.
• Ensuring transaction processing is performed in the most efficient manner.
• Reconciliation and validation of all invoices raised.
• Responsible for ensuring that all transactions raised are approved in accordance with the Authorisation Matrix and compliant with company SOX controls.
• Liaising with Home Administrators and Managers to ensure accurate invoices are issued.
• Liaising with customers to resolve account queries to mutually acceptable outcomes.
• Liaison with Credit Control team, care homes and Regional Directors to resolve account queries and outstanding issues promptly.
• Assist the Credit Controller in monitoring sales ledger balances and resolving account problems to ensure timely settlement of debts due to the company.

Skills

Billing & Invoicing

Attention to detail

Time management

Analytical

Job description

Care UK is seeking a Billing Controller to join our team of dedicated professionals. The role focuses on efficient and accurate billing for all customers, including local authority placed residents and fully self-funded residents.

The successful candidate will raise invoices, validate transactions, and ensure payments are settled promptly. You will collaborate with care homes, administrators, and the Credit Control team to maintain smooth billing cycles and strong customer relations.