Billing Controller

Care UK; Colchester; On-site; GBP 26,000 - 38,000; Full time

Job summary

Care UK is seeking a Billing Controller to join our team of dedicated professionals. The role focuses on efficient and accurate billing for all customers, including local authority placed residents and fully self-funded residents.

The successful candidate will raise invoices, validate transactions, and ensure payments are settled promptly. You will collaborate with care homes, administrators, and the Credit Control team to maintain smooth billing cycles and strong customer relations.

Qualifications

• Understanding of billing cycle and customer invoicing processes.
• Ability to manage time effectively to meet deadlines.
• Methodical, analytical and logical approach to allocations and reconciliations.

Responsibilities

• Raising invoices for residential customers including contract, local authority, NHS and privately funded beds.
• Ensuring transaction processing is performed in the most efficient manner.
• Reconciliation and validation of all invoices raised.
• Responsible for ensuring that all transactions raised are approved in accordance with the Authorisation Matrix and compliant with company SOX controls.
• Liaising with Home Administrators and Managers to ensure accurate invoices are issued.
• Liaising with customers to resolve account queries to mutually acceptable outcomes.
• Liaison with Credit Control team, care homes and Regional Directors to resolve account queries and outstanding issues promptly.
• Assist the Credit Controller in monitoring sales ledger balances and resolving account problems to ensure timely settlement of debts due to the company.

Skills

Billing & Invoicing

Attention to detail

Time management

Analytical

Job description

Care UK is an awarding winning private care company with over 200 care homes across the United Kingdom. We are seeking an enthusiastic Billing Controller to join our vibrant and dedicated team.

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The role:

To provide efficient and accurate Billing for all our customers. This includes the raising of invoices and credit notes in respect of local authority placed residents as well fully self- funded residents.

Key Responsibilities:

• Raising invoices for residential customers including contract, local authority, NHS and privately funded beds
• Ensuring transaction processing is performed in the most efficient manner
• Reconciliation and validation of all invoices raised
• Responsible for ensuring that all transactions raised are approved in accordance with the Authorisation Matrix and compliant with company SOX (Sarbanes-Oxley Act) controls
• Liaising with Home Administrators and Managers to ensure accurate invoices are issued
• Liaising with customers (including residents relatives) to resolve any account queries to mutually acceptable outcomes
• Liaison with Credit Control team, care homes and Regional Directors to ensure that any account queries and outstanding issues are resolved promptly to prevent delays to billing cycles
• Assist the Credit Controller in monitoring sales ledger balances and in resolving account problems to ensure timely settlement of debts due to the company

What We're Looking For:

• An appreciation of the impact of billing on the customer
• Managing time effectively, meeting objectives and deadlines
• Methodical, analytical and logical approach

Why Join Care UK?

• Be part of a dynamic and growing organisation dedicated to providing outstanding care.
• Collaborate with a diverse and talented team in a supportive and inclusive environment.
• Enjoy a competitive salary and comprehensive benefits package.
• Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours.