Billing Assistant, Manchester

Addleshaw Goddard LLP; Manchester; On-site; GBP 22,000 - 34,000; Full time

Job summary

Addleshaw Goddard LLP is seeking a proactive Billing Assistant to support the firmwide billing process across the UK and international offices. You will help prepare straightforward bills, check client references and time entries, and respond to routine queries.

Working within the Billing team, you will build practical legal-billing knowledge, assist with invoice amendments, and help maintain accurate billing records while prioritising accuracy and timely service for fee earners and PAs.

Qualifications

• Strong attention to detail and confidence working with numerical information.
• Clear written and verbal communication skills when dealing with stakeholders.
• Enthusiasm and resilience to ask questions and resolve issues promptly.

Responsibilities

• Provide administrative support to the Billing team while learning the end-to-end billing process for UK and international offices.
• Prepare straightforward bills using clear instructions and agreed checklists.
• Process routine requests from the departmental mailbox and refer non-standard or unclear requests to an experienced colleague.
• Check matter information, time entries, client references and billing details for completeness before review.
• Assist with straightforward invoice amendments, credit-note preparation and invoice reissues.
• Maintain accurate billing records and supporting documents, ensuring information is updated promptly.
• Respond professionally to routine queries and direct complex questions to the appropriate colleague.
• Support busy billing periods and wider team tasks in line with agreed priorities.

Skills

Attention to detail

Numerical accuracy

Communication skills

Job description

PURPOSE OF THE ROLE

• Support the firmwide billing process for the UK and international offices as part of the Billing team.
• Assist with bill requests and client matter-management requests, helping to ensure information is accurate and invoices are submitted efficiently in line with client terms.
• Build practical legal-billing knowledge and contribute to a responsive service for fee earners, PAs and Group Finance colleagues.

THETEAM

• The team is based across the Leeds, Manchester and Paris offices. It is managed by the Group Billing Manager and supervised by two Team Leaders, with support from two Senior Billers who bring significant knowledge across all areas of legal billing.
• The team liaises daily with stakeholders across the business, including fee earners and PAs, and supports the operational Group Finance teams: Credit Control, Cashiers and Financial Control.
• The team supports systems and process projects across the Group Finance directorate, with opportunities to provide feedback and test changes.
• You will join an established team with a strong track record of internal promotion and career development. The firm is committed to supporting progression at all levels.

WHAT TO EXPECT IN THIS ROLE

• Provide administrative support to the Billing team while learning the end-to-end billing process for UK and international offices.
• Prepare straightforward bills using clear instructions and agreed checklists.
• Process routine requests from the departmental mailbox and refer non-standard or unclear requests to an experienced colleague.
• Check matter information, time entries, client references and billing details for completeness before review.
• Assist with straightforward invoice amendments, credit-note preparation and invoice reissues.
• Maintain accurate billing records and supporting documents, ensuring information is updated promptly.
• Respond professionally to routine queries and direct technical, VAT, client-term or complex billing questions to the appropriate colleague or team.
• Support busy billing periods and wider team tasks in line with agreed priorities.

SUPERVISION AND TRAINING STRUCTURE

• Complete the team induction and structured training programme covering legal-billing processes, 3E Workflow, ServiceNow, VAT awareness and internal controls.
• Build role knowledge through coaching, guidancematerials, shadowing and feedback.
• Attend regular check-inswith a Team Leader or Senior Biller to review workload, accuracy, progress and development needs.
• Submit work for review when required and make corrections promptly in response to feedback.
• As competence develops, take on a broader range of taskswith reduced supervision while continuing to seek guidance when needed.

AREAS OF KNOWLEDGE AND EXPERIENCE

• Strong attention to detail and confidence working with numerical information.
• Clear written and verbal communication skills and a professional approach to stakeholders.
• Enthusiasm, resilience and confidence to ask questions and escape issues appropriately.
• Ability to remain calm and positive during busy, time-sensitive periods.
• Commitment to developing a career within billing and Group Finance.

OUR FIRM

Addleshaw Goddard is a place where you are valued,encouraged, and challenged to fulfil your potential in a supportive and collegiate environment. Our culture of improvement, growth and collaboration delivers results, drives innovation, and rewards ambition.

We provide technical excellence and experience whiledemonstrating real insight into our clients and what matters to them. This makes us a natural choice for FTSE 100 clients and their equivalents in other markets.

Our success has been built by people from the widest range of backgrounds, locations, and perspectives. We have a number of employee networks that provide space to discuss the differences that make us who we are and celebrate this at AG.

OUR APPROACH: IMAGINE THE BEST YOU CAN BE

Everything we've accomplished can be traced back toour people and the way we work. Our reputation is something we are proud of, and constantly invest in.

Here, you'll do high calibre work,with high-character colleagues who care for one another and our clients.

Are you up for thechallenge?