Billing Analyst (Fixed Term Contract)

Equifax; Leeds; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

Equifax in Leeds is seeking a Billing Analyst for a 12‑month fixed-term contract to join the Contract to Order Team. You’ll analyze contracts, ensure accurate product/pricing data, and support timely billing.

You will collaborate across Billing Operations, Sales Ops, Account Boarding, Legal and Finance, driving process improvements, reporting, and financial close activities. This role requires attention to detail, Excel proficiency, and experience with Oracle; strong communication and

Qualifications

• Strong attention to detail and analytical skills.
• Ability to interpret complex contracts and manage multiple tasks.
• Knowledge of Excel.
• Experience with Oracle or other financial systems.
• Excellent communication and problem-solving abilities.
• Experience working cross-functionally in a fast-paced environment.

Responsibilities

• Analyse and interpret complex contract language, with an emphasis on product and pricing accuracy.
• Implement and maintain contract details in internal systems for accurate billing.
• Collaborate with Billing Operations, Sales Ops, Account Boarding, Legal and Finance.
• Support process improvements and insights into contract-to-billing workflows.
• Manage case queues for contract setups, cancellations, amendments, and custom requests.
• Handle customer queries, escalations and issue resolution with root cause analysis.
• Contribute to monthly financial closing and NPS performance.
• Prepare and present data-driven reports to track progress and identify opportunities.

Skills

Analytical skills

Attention to detail

Contract interpretation

Cross-functional collaboration

Problem solving

Communication

Multitasking

Tools

Excel

Oracle

Job description

We’re looking for a Billing Analyst to join our Contract to Order Team - a role that plays a critical part in ensuring accurate contract implementation and billing.

As a subject matter expert, you’ll be responsible for analysing and interpreting contract terms (with a focus on pricing and products), ensuring data accuracy across systems, resolving issues, and supporting improvements that drive customer satisfaction and financial performance.

This is an inital fixed term contract for 12 months

What You’ll Do

• Analyse and interpret complex contract language, with an emphasis on product and pricing accuracy.
• Implement and maintain contract details in internal systems to support accurate and timely billing.
• Collaborate with cross-functional teams, including Billing Operations, Sales Ops, Account Boarding, Legal, and Finance.
• Support process improvements and provide insights into contract-to-billing workflows.
• Manage case queues involving contract setups, cancellations, amendments, and custom requests.
• Handle customer queries, escalations, and issue resolution with a focus on root cause analysis and trend reporting.
• Contribute directly to monthly financial closing processes and Net Promoter Score (NPS) performance.
• Prepare and present data-driven reports to track progress and identify opportunities for optimization.

What Experience You Need

• Strong attention to detail and analytical skills
• Ability to interpret complex contracts and manage multiple tasks effectively
• Good knowledge of Excel
• Financial Systems knowledge such as Oracle.
• A self-starter with excellent communication and problem‑solving skills
• Experience working cross-functionally in a fast‑paced environment

We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday–Thursday), paired with Friday Flexibility to wrap up your week remotely.