Bank Administration Assistant

ramsayhealthcare; Hitchin; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Bank Weekly Pay

Bank Enhancements

Contributory pension scheme

Excellent training and development

Free parking and staff restaurant

Free uniform

Blue Light Card

Job summary

Pinehill Hospital in Hitchin is seeking a Bank Administrative Assistant to join the team. You will support front-line reception and administrative functions, ensuring accurate data entry and effective communication with staff and consultants.

The role offers flexible shifts under a Bank contract, with DBS checks in place. Ramsay Health Care UK's commitment to quality care and employee development makes this a stable, supportive opportunity for the right candidate.

Qualifications

• Experience in a front-facing or customer service role.
• Strong IT skills and ability to use MS Office and databases.
• Maths/English to GCSE level or equivalent.
• Proven organisational and communication skills at all levels, both written and oral.

Responsibilities

• Support front-line admin tasks and greet visitors in a hospital setting.
• Enter and manage data accurately in IT systems and databases.
• Liaise with colleagues and consultants to coordinate appointments and services.

Skills

Customer service

IT skills

GCSE Maths/English

Organisational skills

Communication skills

MS Office proficiency

Electronic Patient Record familiarity

Education

GCSE Maths & English

Tools

Microsoft Office

Databases

Job description

Bank Administration Assistant

Pinehill Hospital

The role:

We are looking for a Bank Administrative Assistant to join our team at Pinehill Hospital. You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supportive environment, where you will be valued for your skills and expertise.

What you will bring:

• Experience in a front-facing or customer service role
• Strong IT skills
• Maths/English to GCSE level or equivalent
• Proven organisational and communication skills at all levels, both written and oral
• Proficient in the use of Microsoft Office, including databases
• Ability to communicate effectively with colleagues and consultants on a day-to-day basis, applying appropriate methods and interpersonal skills
• Positive, willing attitude
• Self-motivated and possess strong organisational, interpersonal and above all customer service skills
• Previous use of an Electronic Patient Record system (desired, not required)

Where you will be based:

Pinehill Hospital is located in Hitchin, Hertfordshire. Ramsay Health Care acquired the hospital in 2007. The hospital provides a range of medical and surgical services and has been rated 'Good' by the Care Quality Commission (CQC). Its facilities include inpatient beds, operating theatres, outpatient facilities and diagnostic imaging services.

What is a Bank Contract?

A Bank contract at Ramsay Health Care UK is a flexible employment agreement where you are not committed to a set number of hours per week. Instead, you work on an ad-hoc basis, filling in shifts that we have available in our hospitals. A Bank contract is ideal for individuals seeking flexibility, as it allows you to choose shifts that fit your availability, leaving you with a greater work-life balance. Bank contracts are also a fantastic way to secure additional income alongside other contracted work. Our Bank staff play a crucial role in maintaining service levels during peak times or staff shortages, ensuring that patient care remains uninterrupted.

Benefits:

• Bank Weekly Pay
• Bank Enhancements
• Contributory pension scheme
• Excellent training and development opportunities
• Free parking and subsidised staff restaurant (subject to site facilities)
• Free uniform
• Access to Blue Light Card

About us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees form the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We are committed to equality of opportunity for all. This role is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.