Bilingual Customer Service Representative

Ralawise; Chester; On-site; GBP 26,000 - 38,000; Full time

Job summary

Ralawise in the United Kingdom is seeking a talented French-speaking Internal Sales Executive to connect with existing and potential clients in France, supporting regional managers and other teams. You will drive business growth through proactive outreach by phone and email.

You will build long-term relationships, provide quotations and product information, and identify large order opportunities. Local to Deeside and not suitable for remote work.

Qualifications

• Fluency in French required.
• Strong telephone manner and communication skills.
• Willingness to learn and succeed in a sales environment.

Responsibilities

• Calling new and existing leads—no cold calling.
• Provide clients with quotations and product information as requested.
• Work with existing accounts to ensure ongoing sales and relationships.
• Manage and action daily/weekly outbound reports.
• Seek out large order opportunities and convert into orders.

Skills

French fluency

Excellent communication

Sales mindset

Telephone sales

Tools

Excel

Word

Job description

Do you want to work with one of the fastest growing B2B distributors of ambitious apparel and fashion in Europe?

Ralawise is a dynamic company, with a strong culture and values. Our client is looking for ambitious, diligent candidates who want exciting careers and inspiring clients.

An exciting role has arisen for a talented French speaker to join our team in the UK. They are looking to recruit an Internal Sales Executive who will act as the key liaison between existing and potential customers in France, Regional Managers and other key departments.

Working as part of a dynamic and professional team, with a keen focus on account management and business development. You will be responsible for contacting customers via telephone or email to generate new business and maintain ongoing relations with our existing accounts.

Using your excellent telephone manner, you will gain an understanding of the nature of the customers business with a view to building an ongoing long term business relationship.

• Conducting calls to new and existing leads - no cold calling involved
• Provide clients with quotations and product information as per requests
• To work with existing accounts to ensure continuing sales
• Manage and action daily/weekly outbound reports
• To seek out large order opportunities and convert into orders

Core Competencies:

• Excellent written and verbal communications skills
• Positive Attitude, hard worker and enthusiastic
• Computer literacy, including Excel and Word and ability to learn new software
• Training in sales can be provided - the key skills are fluency in French and the ability and want to succeed in a sales environment

This is not a remote working role, please do not apply unless you are local to Deeside -