BI Coordinator

NHS Borders; Melrose; Hybrid; GBP 11,000 - 15,000; Part time

Job summary

NHS Borders is seeking a motivated Business Intelligence Coordinator to support delivery of priority BI projects within the Information & BI Services Team. The role is fixed-term for 12 months, 18 hours per week and is on hybrid working with some home working.

The post requires knowledge of data, information and computer systems (TrakCare or EMIS), advanced skills in M365 including Copilot, numeracy and planning abilities; NHS experience preferred.

Qualifications

• Knowledge of data, information and associated computer systems/software (particularly TrakCare or EMIS).
• Advanced skills in M365 products, including Co-Pilot.
• Experience within the NHS or a large complex organisation for at least 2 years.

Responsibilities

• Initiate and maintain effective working relationships with staff across directorates and service users.
• Provide administrative support and information reporting tasks for the BI team.
• Support delivery of priority BI projects and information solutions.

Skills

Data & information systems

TrakCare

EMIS

M365 Co-Pilot

Numeracy

Planning

Organisational skills

Tools

Co-Pilot in M365

Job description

OUR VALUES IN ACTION

Compassion Kindness Integrity Teamwork Excellence

NHS BORDERS BI COORDINATOR POST

Education Centre

Information & BI Services

Business Intelligence Coordinator

Fixed term for 12 months, 18 hours

Band 4 (Hybrid working, the team are currently working from home)

An opportunity has arisen for a Business Intelligence Coordinator to join the Information & Business Intelligence (BI) Services Team to support delivery of priority areas, including the, either as a secondment or a fixed term contract.

The Information Services & BI Team is responsible for the provision and maintenance of BI solutions across the organisation. As NHS Borders has adopted new Organisational and Clinical Strategies the team needs to be able to support the delivery of these via providing information in a timely, effective and efficient manner.

As a member of the Information & BI Team, the BI Coordinator will be required to initiate and maintain effective working relationships with a wide range of staff in other Directorates/Departments and with service users, comprising clinical, administrative and managerial teams. The post holder will be required to work flexibly and act as the administrative support for the team in a role comprising both organisational and information reporting tasks.

If you are an enthusiastic team player who has knowledge of data, information and associated computer systems/software (particularly TrakCare or EMIS), have advanced skills in M365 products, including Co-Pilot, along with good numeracy, planning and organisational skills; and have experience within the NHS or a large complex organisation for at least 2 years, then we would love to hear from you.

The Information & BI Team currently work from home, however attendance at NHS Borders locations is required on a semi-regular basis.

Whether you’re early in your career or looking to take the next step into a more senior role, NHS Borders offers a supportive environment where you can grow, influence change, and make a real impact.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website.

For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you not an AI tool.