Best Start Family Hubs Navigators

Recruitment Opportunities; Luton; On-site; GBP 31,000 - 34,000; Full time

Job summary

Luton Council is seeking a Best Start Family Hub Navigator to help families access and understand a wide range of services across Luton’s Family Hubs. You will be a trusted point of contact, providing information, advice, guidance and short-term support from pregnancy through to early years and beyond.

The role requires experience with families, strong communication and safeguarding knowledge, with the ability to travel as needed within the borough and beyond.

Qualifications

• Experience with families, children or young people.
• Knowledge of safeguarding and equality principles is essential.
• Able to obtain Enhanced DBS check.
• Willing to undertake occasional travel across the borough, regionally and nationally.

Responsibilities

• Provide information, advice, guidance and short-term support to families.
• Act as a trusted point of contact to help families access services from pregnancy through to early years and beyond.
• Support families to overcome barriers and connect with relevant services.

Skills

Excellent communication

Relationship building

Travel flexibility

Education

A Level qualifications

NVQ Level 3 qualification

Job description

The following content displays a map of the jobs location - Central Family Hub, Luton Library, George Street, Luton, LU1 2NG

Central Family Hub, Luton Library, George Street, Luton, LU1 2NG

Closing Date:

26/10/2026

Job Category:

Public Health Management Team

Directorate:

Business Unit:

Job Introduction

Salary: £31,015 - £33,673 a year pro rata
Hours: Various
Contract type: Internal Secondment/ Fixed Term for 3 years

1 x 22.5 hours per week

We welcome applications from both internal and external candidates.

This role is available for Internal Secondment / Fixed Term for 3 years. Internal candidates who are permanent employees of Luton Council will be appointed on a secondment basis, while external candidates and other eligible applicants will be appointed on a fixed-term contract for 3 years.

Current Luton Council employees applying for this opportunity must obtain written approval from their manager before applying (an email will suffice). A copy of this approval must be included with the application, as we will be unable to progress applications without it.

Please note this role does not attract sponsorship.

What You’ll be doing

Do you enjoy helping people and making a real difference to families' lives?

We're looking for a Best Start Family Hub Navigator to support families in accessing and understanding the wide range of services available through Luton’s Family Hubs. Acting as a trusted point of contact, you'll provide information, advice, guidance and short-term support, helping families overcome barriers and connect with the right services from pregnancy through to early years and beyond.

What we’re looking for

You’ll have experience working with families, children or young people, excellent communication skills, and the ability to build positive relationships with people from all backgrounds. Knowledge of family support services, safeguarding and equality principles is essential.

You’ll hold A Level qualifications, an NVQ Level 3 qualification, or equivalent relevant experience, be able to obtain an Enhanced DBS check, and be willing to undertake occasional travel across the borough, as well as regionally and nationally, when required.

If you're organised, compassionate, confident working independently and passionate about improving outcomes for children and families, we'd love to hear from you

About us

Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

Application Process

Interview date: Tuesday 3rd November 2026

Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.

Applicants for this public-facing post will need to demonstrate the ability to converse, and provide effective help or advice, fluently in spoken English

On occasions, we may close a vacancy early due to a very high number of applications being received.