Bereavement Consultant

Southern Co-op; Portsmouth; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Colleague discount 20%

Health and dental cash plans

24/7 virtual GP and Aviva DigiCare+

Employee Assistance Programme

Life insurance and pension (NEST)

Financial wellbeing tools

Cycle-to-work and EV schemes

Training and development opportunities

Job summary

Southern Co-op is seeking a Bereavement Consultant to join our End of Life services team. You will support communities with a range of bereavement services, deliver study days, and present educational sessions to external organisations.

The role requires travel across the South of England and a full UK driving licence. You will work in a close-knit team, providing 1:1 bereavement support and maintaining confidential records, while collaborating with our Academy to train new starters and engage

Qualifications

• Excellent IT and MS Office skills.
• Strong communication and listening abilities.
• Empathy and compassion in client interactions.
• Willingness to travel across the South of England.
• DBS check required as part of compliance.

Responsibilities

• Carry out administrative duties for the Charity & Community Manager and Bereavement Care.
• Help facilitate bereavement support groups with colleagues for local communities.
• Organise, facilitate and deliver Study Days to external organisations to educate about our services.
• Deliver educational sessions and bespoke talks to external organisations.
• Provide training with the Academy team for new starters.
• Engage with external agencies and community activities to promote Bereavement Care and End of Life Services.
• Provide 1:1 Bereavement Support for clients and maintain confidential records.

Skills

IT literacy

MS Office

Communication skills

Empathy

Presentation skills

Networking

Driving licence

Counselling experience

Education

Counselling qualification (desirable)

Job description

We have an exciting opportunity to join our End of Life services team as a Bereavement Consultant.

This is a truly rewarding role where you’ll be working in a small close-knit team providing a unique range of services created and designed to support individual needs and the community we serve.

No two days are the same, one day you could be delivering a bereavement workshop or study day, and on another day, you might be networking with organisations and offering and presenting educational sessions.

This role will require travel across the South of England and therefore you will need a full, clean, UK driving license with access to your own vehicle.

What to expect

• To carry out administrational duties for the Charity & Community Manager and Bereavement Care
• To help facilitate bereavement support groups with colleagues, for all members of our local communities
• To help organise, facilitate and deliver Study Days to outside organisations to educate and inform attendees about the services we offer and to promote End of Life Services
• To help organise, facilitate and deliver educational sessions, offer information talks and deliver bespoke presentations as required to external organisations
• To deliver and organise training in conjunction with our Academy team for new starters
• To be proactive with external agencies and community activities to promote Bereavement Care and End of Life Services
• To provide 1:1 Bereavement Support for clients and to keep accurate, confidential records

Key skills required

• IT literate and a competent user of MS Office
• Great communication and listening skills
• Organised with strong attention to detail
• High level of understanding, empathy, and compassion
• Confident in delivering presentations in front of large groups
• Good networking skills and able to build relationships
• Full valid UK driving licence and the use of a car
• Counselling experience/qualification is desired but not necessary

What you’ll get

We want our colleagues to feel supported too.

• 20% colleague discount in our retail stores
• Health and dental cash plans
• 24/7 virtual GP and fitness discounts through Aviva DigiCare+ Workplace
• Employee Assistance Programme
• Life insurance and NEST pension
• Financial wellbeing tools
• Cycle-to-work and Electric Vehicle schemes
• Training and development opportunities to help you build your career

Successful candidates will be required to complete a DBS check as part of our compliance requirements.

About us

We’re an independent Co-op, operating across the south of England running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds and a Starbucks coffee franchise. We’re owned by our 300,000+ members, have over 4,000 colleagues and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all. Become part of the family who are proud to serve local communities and put people first. Our recruitment process