Funeral Service Operative - Casual Hours

Southern Co-Op; Poole; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

20% colleague discount in our retail

Health & dental cash plans

24/7 virtual GP & fitness discounts

Employee Assistance Programme

Life insurance & NEST pension

Financial wellbeing tools

Cycle-to-work & Electric Vehicle Sche`

Training & development opportunities

Job summary

Southern Co-Op is looking for a Funeral Service Operative in Poole to support the delivery of funeral services. You will assist with collection, transport, preparation of the deceased, drive vehicles, and act as conductor or bearer.

The role is physically and emotionally demanding and involves on-call shifts. You will need a full UK driving licence (manual and automatic) and be over 25 for insurance purposes.

Qualifications

• Excellent communication and listening skills.
• Resilience and ability to work under pressure.
• Empathy and compassion for grieving families.

Responsibilities

• Collecting the deceased and bringing them into our care.
• Dressing and preparing the deceased for viewing.
• Driving our vehicles and ensuring they are clean and ready for each funeral.
• Acting as a bearer.
• Supporting local communities and representing our funeral care services.
• This role involves manual handling.

Skills

Excellent communication

Listening skills

Resilience under pressure

Empathy and compassion

Job description

We're offering an exciting opportunity to deliver the best end of life care, support, and experience to the deceased and their families at their time of need. As a Funeral Service Operative you'll assist in the smooth delivery of funerals, from collection, transportation, and preparation of the deceased, through to driving our vehicles and acting as a conductor or bearer. This is a physically and emotionally demanding role.

You'll need a full UK driving license (valid for both manual and automatic vehicles) and for insurance purposes you must be over 25.

Shifts will be worked on a casual basis, when the need arises. These will be worked Monday to Friday and you'll be required to work on call and out of hours as part of our on call rota (evenings, weekends, overnight).

What you'll get...

• 20% colleague discount in our retail shops
• Health & dental cash plans
• 24/7 virtual GP & fitness discounts via Aviva Digicare+ Workplace
• Employee Assistance Programme
• Life insurance & NEST pension
• Financial wellbeing tools
• Cycle-to-work & Electric Vehicle schemes
• Training & development opportunities

What to expect...

• Collecting the deceased and bringing them into our care. This may involve challenging locations and circumstances.
• Helping dress and prepare the deceased, including preparing for viewing and placing the deceased into the coffin or casket.
• Driving our vehicles and ensuring all are in a pristine condition for each funeral.
• Acting as a bearer.
• Supporting our local communities and acting as a trusted ambassador for our funeral care services.
• This role will involve manual handling.

What we're looking for...

• Excellent communication & listening skills.
• Can demonstrate resilience and work under pressure.
• High level of understanding, empathy, and compassion.

Training...

• Previous experience within the funeral industry is not required as we'll provide full training.
• Travel to other sites will be required.

About Us...

We're an independent Co-op, operating across the south of England running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds and a Starbucks coffee franchise. We're owned by our ,+ members, have over 4, colleagues and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all. Become part of the family who are proud to serve local communities and put people first.

Successful candidates will undergo a DBS check as part of compliance requirements.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.