Benefits Project Manager — Client Delivery & Renewals

Introductionat Gallagher Benefit Services; Knaphill; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

Collaborative culture

Global reach with local impact

Job summary

Gallagher Benefit Services is seeking two dynamic Project Managers to oversee the renewal and implementation of clients onto the Gallagher Guide benefits platform, ensuring seamless delivery and exceeding client expectations.

You will collaborate with consultants and clients to define objectives, build detailed plans, manage timescales, and coordinate cross‑functional teams to deliver Gallagher Guide sites on time and to a high standard of client service.

Qualifications

• Recognised Project Management qualification.
• Demonstrable project management experience in UK Employee Benefits or broader Financial Services industries.
• Strong client management and communication skills.
• Excellent coordination and stakeholder management abilities.
• Self-motivated, proactive, and detail-oriented approach.
• Ability to work under pressure in a fast-paced environment.
• Willingness to go above and beyond to ensure customer satisfaction.

Responsibilities

• Define and manage project objectives and requirements with consultants and clients.
• Create and maintain detailed project plans, logs, and timelines.
• Own the project process and ensure alignment among stakeholders and deadlines.
• Deliver Gallagher Guide sites for clients based on fact-find documents.
• Manage timescales and communicate changes to clients.
• Allocate resources efficiently to ensure delivery.
• Respond to support queries within SLAs.
• Ensure compliance with company policies and procedures.
• Act as main contact for scheme implementation enquiries.
• Lead Gallagher Guide renewals and new builds with planning and post-implementation reviews.
• Collaborate with other departments to meet project deadlines.

Skills

Project management

Client management

Communication skills

Coordination

Stakeholder management

Attention to detail

Problem solving

Education

Project Management qualification

Job description

Gallagher Benefit Services is seeking two dynamic Project Managers to oversee the renewal and implementation of clients onto the Gallagher Guide benefits platform, ensuring seamless delivery and exceeding client expectations.

You will collaborate with consultants and clients to define objectives, build detailed plans, manage timescales, and coordinate cross‑functional teams to deliver Gallagher Guide sites on time and to a high standard of client service.