Beauty Training Manager: Lead Therapist Education

Job Advert; Elstree; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

23+8 holidays (3 mandatory over Xmas)

Pension

Life Insurance - 2 x Salary after 6…

Job summary

OA are recruiting for a Beauty Training Manager to lead the planning, delivery and continuous improvement of the training function in Elstree. The role focuses on ensuring high standards of technical and practical training for therapists and customers, with oversight of calendars, courses and materials.

The successful candidate will bring leadership, organisational skills and a strong beauty therapy or aesthetics background, managing a comprehensive training portfolio and collaborating with

Qualifications

• Proven experience managing professional training or technical instruction (Essential).
• Experience leading, coaching or supervising trainers or educators (Essential).
• Strong background in beauty therapy, aesthetics, skincare, medical aesthetics or a related field (Essential).
• Practical, hands-on training and competency assessment experience (Essential).
• Excellent presentation, communication and facilitation skills (Essential).
• Strong organisation, attention to detail and ability to manage multiple priorities (Essential).
• Experience developing training materials, lesson plans and assessments (Essential).
• Confident working with customers, senior management and internal teams (Essential).
• Proficient in Microsoft Office and comfortable using CRM or learning systems (Essential).
• Willing

Responsibilities

• Lead the professional training strategy, calendar, course planning and delegate experience.
• Manage and develop the training team, ensuring consistent standards, coaching and performance.
• Oversee system, advanced, refresher and specialist training programmes.
• Deliver and support practical and theoretical training, ensuring effective assessment and certification.
• Develop and maintain training materials, assessments and digital learning resources.
• Ensure training content aligns with approved protocols, product claims, safety and regulatory requirements.
• Maintain accurate training records and oversee certification, compliance, audits and training equipment.
• Work with Sales and Customer Success to support customer onboarding, development and advanced training.
• Build strong relationships with customers and therapists, using feedback to improve the training experience.
• Collaborate with Quality, Regulatory, NPD, Technical Support, Marketing and Operations teams.
• Lead practical testing of new products, devices and treatment technologies ahead of launch.
• Support the development, testing and validation of new treatment protocols and treatment sequences.
• Identify training, safety, usability and competency risks and recommend improvements.
• Research new technologies and market trends to support product and treatment development.

Skills

Training management

Staff coaching

Beauty therapy background

Education & training delivery

Presentation skills

Organization

Stakeholder management

Materials development

Regulatory compliance

CRM software

Tools

Microsoft Office

CRM software

Job description

OA are recruiting for a Beauty Training Manager to lead the planning, delivery and continuous improvement of the training function in Elstree. The role focuses on ensuring high standards of technical and practical training for therapists and customers, with oversight of calendars, courses and materials.

The successful candidate will bring leadership, organisational skills and a strong beauty therapy or aesthetics background, managing a comprehensive training portfolio and collaborating with