Beauty Training & Education Lead

Osborne Appointments; Elstree; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Holidays

Pension

Life Insurance

Job summary

Osborne Appointments is seeking a Beauty Training Manager to lead the planning, delivery and continuous improvement of the professional training function for a leading skincare technology provider in Elstree.

You will oversee the training calendar, develop materials and assessments, certify learners, and work with Sales, Customer Success and Regulatory teams to ensure consistent, high‑quality training for therapists and customers.

Qualifications

• Proven experience managing professional training, education or technical instruction (Essential).
• Experience leading, coaching or supervising trainers or educators (Essential).
• Strong background in beauty therapy, aesthetics, skincare, medical aesthetics or a related field (Essential).
• Practical, hands-on training and competency assessment experience (Essential).
• Excellent presentation, communication and facilitation skills (Essential).
• Strong organisation, attention to detail and ability to manage multiple priorities (Essential).
• Experience developing training materials, lesson plans and assessments (Essential).
• Confident working with customers, senior management and internal teams (Essential).
• Proficient in Microsoft Office and comfortable using CRM or learning systems (Essential).
• Willingness to travel occasionally and work flexibly when required (Essential).
• Experience training users on professional aesthetic, skincare or beauty devices (Desirable).
• Knowledge of aesthetic technologies such as LED, microcurrent, ultrasound or RF (Desirable).
• Relevant beauty, aesthetics, skincare, teaching or assessing qualification (Desirable).
• Experience within a regulated, medical device or quality-managed environment (Desirable).
• Experience creating digital training content or supporting advanced treatment programmes (Desirable).
• Confident, credible and approachable with an engaging teaching style.
• Organised, commercially aware and committed to quality and continuous improvement
• Customer-focused, resilient and comfortable addressing poor practice constructively.
• Collaborative and confident building strong relationships across teams.

Responsibilities

• Lead the professional training strategy, calendar, course planning and delegate experience.
• Manage and develop the training team, ensuring consistent standards, coaching and performance.
• Oversee system, advanced, refresher and specialist training programmes.
• Deliver and support practical and theoretical training, ensuring effective assessment and certification.
• Develop and maintain training materials, assessments and digital learning resources.
• Ensure training content aligns with approved protocols, product claims, safety and regulatory requirements.
• Maintain accurate training records and oversee certification, compliance, audits and training equipment.
• Work with Sales and Customer Success to support customer onboarding, development and advanced training.
• Build strong relationships with customers and therapists, using feedback to improve the training experience.
• Collaborate with Quality, Regulatory, NPD, Technical Support, Marketing and Operations teams.
• Lead practical testing of new products, devices and treatment technologies ahead of launch.
• Support the development, testing and validation of new treatment protocols and treatment sequences.
• Identify training, safety, usability and competency risks and recommend improvements.
• Research new technologies and market trends to support product and treatment development.

Skills

Training management

Trainer leadership

Beauty/aesthetics

Hands-on training

Presentation

Organisational skills

Curriculum design

Cross-functional collaboration

CRM systems

Travel flexibility

Tools

Microsoft Office

CRM/Learning systems

Job description

Osborne Appointments is seeking a Beauty Training Manager to lead the planning, delivery and continuous improvement of the professional training function for a leading skincare technology provider in Elstree.

You will oversee the training calendar, develop materials and assessments, certify learners, and work with Sales, Customer Success and Regulatory teams to ensure consistent, high‑quality training for therapists and customers.