Beauty therapist / brand ambassador

GdC Beauty Group; Reading; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading beauty company is seeking a Skin Care Ambassador in the Berkshire region. This role involves delivering skincare workshops, achieving retail targets, and maintaining high standards of treatment hygiene. Ideal candidates will have 1-2 years of experience in the beauty industry and be passionate about skincare.

Qualifications

• 1-2 years of experience in the Beauty/Spa/retail industry as a therapist.
• Trained as a face and body therapist up to NVQ Level 3 / City & Guilds or equivalent.
• Experience in a fast-paced environment with excellent customer service skills.

Responsibilities

• Deliver daily skincare workshops and treatments, providing high-quality service.
• Achieve monthly retail targets and promote a culture of cleanliness.
• Monitor stock and manage rotation to meet sell-out targets.

Skills

Customer Service

Skincare Product Knowledge

Communication

Presentation Skills

Education

NVQ Level 3 / City & Guilds or equivalent

NVQ / City and Guild Level 2 with 2 years of experience

Tools

Microsoft Office

PowerPoint

Outlook

Excel

Job description

This advertiser has chosen not to accept applicants from your region.

Full Job Description

Germaine de Capuccini is loved in over 85 countries for its luxurious treatment journeys and powerful products. We are experts in combining cutting-edge skincare with luxury rituals.

We are looking for a Skin Care Ambassador ideally situated in the Berkshire region. You must be able to commute to Wokingham.

This role is 82.5 hours per 4-week rota.

Shifts are mixed between 9am and 8pm, with 2 weekends in 4.

Key Responsibilities

• Develop and deliver a thorough understanding of the Germaine de Capuccini brand and its rituals.
• Deliver daily skincare workshops and treatments, providing high-quality service and product knowledge.
• Build relationships with customers and team members.
• Achieve monthly retail targets, lead by example, and run regular incentives.
• Promote a culture of high cleanliness standards within the department.
• Ensure stock and brand visual merchandise are well presented at all times.
• Monitor stock, manage rotation and ordering to meet requirements and achieve sell-out targets.
• Deliver treatments to the highest standards possible.
• Act as an ambassador for a global brand.
• Complete administrative duties, including maintaining a daily calendar and monitoring/reporting activities.
• Utilize Microsoft Office and other administrative tools effectively.
• Assist with customer transactions.
• Maintain high standards of treatment hygiene within the treatment environment.
• Be flexible and ready to support business needs as required.
• Support at customer and industry events when applicable.

Experience and Qualifications Required

• 1-2 years of experience in the Beauty/Spa/retail industry as a therapist.
• Experience working in a fast-paced environment, with excellent customer service skills and skincare product knowledge.
• Trained as a face and body therapist up to NVQ Level 3 / City & Guilds or equivalent.
• Advanced electrical treatment training is preferred but not essential.
• NVQ / City and Guild Level 2 with 2 years of experience also considered.
• Proficiency with IT, including PowerPoint, Outlook, and Excel.

Qualities

The right person will love a challenge and be passionate about skincare. They will have exceptional communication and presentation skills, with the ability to engage with customers.

Self-motivated, able to work independently and as part of a team.

Adaptable to the fast-changing pace of the beauty industry and our luxury brand.