Beauty Therapist

Buchanan Galleries; Glasgow; Hybrid; GBP 19,000 - 23,000; Part time

Job summary

Clarins Group in Glasgow’s JLP Spa is seeking a Beauty Therapist to deliver treatments and provide exceptional client care. You will develop skincare conversations with customers, engaging them in our brand journey and increasing product sales during visits and counter promotions.

You will promote brand differentiators and ingredient stories while maintaining high hygiene standards and delivering personalised homecare advice. Flexibility with shifts, including weekends and evenings, is required.

Qualifications

• NVQ 2 & 3 or equivalent Beauty Therapy qualification.
• Experience in hands-on beauty or retail with strong customer service skills.
• Able to work flexible shifts including weekends and evenings.

Responsibilities

• Deliver professional treatments with high standards per Clarins (UK) Ltd guidelines.
• Promote brand differentiation and homecare products to boost sales.
• Foster customer loyalty and create retail theatre aligned with the brand journey.
• Maintain high hygiene standards in treatment rooms, reception and laundry areas.

Skills

Customer service

Skincare knowledge

Communication skills

Sales skills

Education

NVQ 2 & 3 or equivalent Beauty Therapy qualification

Job description

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for a Beauty Therapist (29.16hrs/wk) based in JLP Glasgow Spa.

The role

Delivering treatments and exceptional client care, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you’ll do

• Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines.
• Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter.
• Focus on customer loyalty, keeping customers returning to the brand.
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Have the confidence to overcome selling challenges.
• Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area.

You are

• Passionate about skincare and beauty
• A confident and articulate communicator
• Customer-focused and results-oriented

You have

• NVQ 2 & 3 or equivalent Beauty Therapy qualification
• Experience in a hands on beauty or retail role with exceptional customer service skills
• Ability to be flexible and work shifts including weekends and evening

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.