Beauty Therapist (19.1hrs/wk)

Clarins Group; Leicester; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Competitive compensation package

33 days annual leave

Clarins For You benefits platform

Employee discount

Training allocation

Performance bonus up to 3%

Wellbeing and EAP access

Job summary

Clarins Group in Leicester is seeking a Beauty Therapist to join our spa on a part-time basis (19.1 hrs/wk). You will deliver professional treatments and outstanding client care while engaging customers in our skincare brand journey and boosting product sales.

You will develop skincare conversations, promote homecare links, and drive loyalty. NVQ 2/3 or equivalent is required, with weekend/evening shifts and a strong customer-service mindset essential.

Qualifications

• Passion for skincare and beauty with excellent customer service mindset.
• NVQ 2/3 Beauty Therapy or equivalent required.
• Experience in hands-on beauty or retail with strong customer service skills.

Responsibilities

• Deliver professional treatments and high standard of customer care.
• Promote brand story and link with homecare products to boost sales.
• Focus on customer loyalty and drive retail theatre to attract customers.
• Maintain hygiene standards in treatment room, reception and laundry areas.
• Be confident to handle selling challenges and upsell effectively.

Skills

Passionate about skincare

Great communication

Customer-focused

Retail customer service experience

Education

NVQ 2 & 3 or equivalent Beauty Therapy qualification

Job description

Beauty Therapist (19.1hrs/wk)

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for aBeauty Therapist (19.1hrs/wk) based inJLP Leicester Spa

We have:

• Competitive compensation package
• 33 days annual leave (inclusive of bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Access to a range of Wellbeing services through our Employee Assistance Programme

If you have a curious mind and are always questioning how things can be done better, the ability to take risks and accept new challenges, join us!

The role:

Delivering treatments and exceptional client care, you'll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales in the process.

What you'll do:

• Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines
• Be responsible for selling the unique brand differentiation and the link with the ingredient stories, product benefits and usage of recommended homecare products both within the Spa and when promoting the brand on counter
• Focus on customer loyalty, keeping customers returning to the brand
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story whilst engaging with customers.
• Have the confidence to overcome selling challenges
• Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception and laundry area

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Customer-focused and results-oriented

You have:

• NVQ 2 & 3 or equivalent Beauty Therapy qualification
• Experience in a hands on beauty or retail role with exceptional customer service skills
• Ability to be flexible and work shifts including weekends and evening

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

About Clarins Group

AB-Corp certifiedglobal leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Our purpose "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries thanks to our 8,000 employees worldwide, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

In line with our dual CSR mission of 'Caring for people, caring for the planet' we take pride in offering a rewarding yet challenging work environment where everyone can thrive.

This culture allowed us to achieve the certification of Forbes' World's Best Employers 2024, Forbes' World's Best Employers 2024 for Women.

We believe in making life more beautiful for our employees and our customers.

Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.

We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).