Beauty Studio Manager

TN United Kingdom; Leicester; On-site; GBP 34,000; Full time

Job summary

An established industry player is seeking a dynamic Beauty Studio Manager to lead their team in a vibrant salon environment. This role combines senior stylist responsibilities with team leadership, ensuring exceptional service and a welcoming atmosphere for customers. With a focus on personal development and team success, you will manage a diverse group of stylists and beauty therapists while promoting a culture of excellence and customer satisfaction. Enjoy a supportive work environment with extensive perks, including professional training and generous discounts. If you are passionate about beauty and leadership, this opportunity is perfect for you.

Benefits

28 days holiday

Bonus of up to 25% of salary

Up to 30% discount at Superdrug

Complimentary hair & nail treatments

Professional in-house training

Attendance at annual Beauty Studio conference

Enhanced maternity/paternity leave

Company sick pay

Support for pregnancy loss

Qualifications

• Minimum NVQ level 3 in hairdressing required.
• Management experience is essential for team leadership.

Responsibilities

• Lead a team of stylists and manage operations in the Beauty Studio.
• Ensure excellent customer service and handle queries professionally.

Skills

Outstanding communication skills

Management experience

Hairdressing expertise

Education

NVQ level 3 in hairdressing

NVQ level 4 in hairdressing

Job description

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Job Title: Beauty Studio Manager (Ideally with Senior Stylist Experience) 12 MTH Maternity Leave Cover

Location: Fosse Park, Leicester

Hours: 39 hours per week

Salary: £34,000 per annum

About You

• NVQ level 3 minimum, ideally up to NVQ level 4 in hairdressing
• Outstanding communication skills and previous management experience
• Established background in hairdressing

The Role

As well as working as a Senior Stylist, the role includes leading the team and operations.

The services in the studio include brow and lash treatments, manicures, pedicures, lash extensions, spray tanning, and full hair salon and barbering services.

Manage the studio team to provide excellent customer service within the Beauty Studio environment.

Team management responsibilities include performance management, rotas, and training for approximately 15 stylists, barbers, and beauty therapists.

Ensure customers are welcomed and leave with “That Superdrug Feeling,” and handle all customer queries and complaints professionally.

Encourage the team to upsell to customers in the Superdrug store and promote interest in the rest of the Beauty Studio zone.

Take ownership of ordering and managing salon stock.

Lead by example to ensure the best consultation and advice, especially when providing colour services.

Beauty Studio at Superdrug

We currently have 9 fully operational Hair & Beauty Salons with plans for expansion. Our treatments range from Hair & Barbering, brows, nails, to lashes, partnered with brands like Orly, Studex, Lash Perfect, Eyelash Emporium, and Schwarzkopf.

What’s in it for you?

Our success is driven by our people. We value personality, have fun, and work hard to deliver that Superdrug feeling! In return, we offer:

• 28 days holiday
• Bonus of up to 25% of your salary
• Up to 30% discount at Superdrug for you and a nominated friend, complimentary hair & nail treatments, and various competitions with prizes such as photoshoot participation, ORLY hampers, Love2Shop vouchers, and team nights out
• Professional in-house training with brand partners
• Attendance at our annual Beauty Studio conference
• Enhanced maternity/paternity/shared parental/adoption leave, company sick pay, and support for pregnancy loss