Beauty Advisor

KIKO MILANO; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant team as a Beauty Advisor at a leading beauty brand. Provide exceptional customer service and beauty expertise, while achieving sales goals and maintaining high standards. Ideal for those passionate about beauty and customer engagement.

Qualifications

• 1-2 years of experience in a similar role in fashion or beauty.
• Proven ability to meet sales targets.

Responsibilities

• Deliver outstanding service by engaging and connecting with customers.
• Achieve business goals set with the Store Manager.
• Update Management on issues affecting customer experience.

Skills

Customer Service

Communication

Sales

Knowledge of Beauty Products

Job description

Join to apply for the Beauty Advisor role at KIKO MILANO.

Job Description
Are you passionate about beauty and helping others enhance their unique style? Join our vibrant team at KIKO Milano as a Beauty Advisor. In this role, you will provide exceptional customer service and beauty expertise to our clients.

Main Responsibilities

1. CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT

• Deliver outstanding service by engaging, connecting, and servicing visitors with appropriate attitude, outfit, and makeup look in line with KIKO standards.
• Achieve business goals set with the Store Manager, including Customer Experience, Sales, and KPIs.
• Satisfy customers’ needs through cross-selling products.
• Complete all BeKIKO dossiers, quizzes, and training modules.
• Update Management on issues affecting customer experience and KPIs, such as trends, stock levels, and store housekeeping.
• Potentially undertake responsibilities as a ‘Beauty Tutor’ to assist in training the store team.

PROCEDURES & POLICIES EXECUTION

• Ensure the store complies with all KIKO standards.
• Follow KIKO standards and procedures as outlined in the Store Book and by the Store Manager.
• Maintain high standards of store image, merchandising, and customer care.
• Stay updated on market trends.

Job Requirements

• 1-2 years of experience in a similar role in fashion or beauty.
• Strong knowledge of beauty products and trends.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced retail environment.
• Flexibility to work evenings, weekends, and holidays.
• Proven ability to meet sales targets.
• Experience in product demonstrations and makeup application.
• Knowledge of skincare routines and techniques.
• Ability to keep work area clean and organized.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Personal Care Product Manufacturing