BD & Marketing Operations Manager

JR United Kingdom; Slough; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading global law firm seeks a BD & Marketing Operations Manager to lead their marketing operations. This pivotal role involves optimizing marketing processes, managing a support team, and improving efficiency through best practices. You will work closely with senior stakeholders to drive successful global marketing initiatives.

Qualifications

• Strong understanding of marketing workflows and campaign development.
• Experience managing teams through structural change.
• Exposure to global environments in professional services.

Responsibilities

• Lead and manage a centralised marketing support team.
• Oversee marketing systems, ensuring data consistency.
• Collaborate with global teams to support campaign development.

Skills

Stakeholder management

Communication

Organisational skills

Analytical mindset

Tools

CRM

Email marketing platforms

Automation platforms

Project tracking tools

Job description

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BD & Marketing Operations Manager, slough

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Client:

Ambition

Location:

slough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Global BD and Marketing Operations Manager

I’m excited to bring to market this pivotal role within a high-performing Marketing and Business Development function within a leading global law firm. In this role you’ll be responsible for leading and optimising marketing operations, managing a centralised marketing and business development support function, and driving process improvements across global campaigns and initiatives.

You’ll work closely with senior stakeholders and cross-functional teams to ensure seamless delivery of marketing and BD support, while also mentoring a team of executives and embedding best practices across systems, workflows, and service delivery.

Key Responsibilities:

• Lead and manage a centralised marketing support team, ensuring efficient workflow distribution, service quality, and continuous improvement.
• Oversee marketing systems and tools (e.g. CRM, email marketing, automation platforms), ensuring integration and data consistency.
• Develop and maintain a marketing operations playbook to standardise processes and improve team efficiency.
• Collaborate with global MBD teams to support campaign development, project tracking, and performance reporting.
• Set and monitor KPIs, manage service level agreements, and champion the use of technology to streamline operations.

What’s needed:

• Strong understanding of marketing workflows, campaign development processes, and project tracking tools.
• Experience managing or supporting teams through structural change or transformation.
• Previous exposure to global or multi-region environments across professional services.
• Excellent stakeholder management, communication, and organisational skills.
• A proactive, analytical mindset with a focus on continuous improvement.