Bartender

Swinton Park Hotel; Masham; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

30 days annual leave

Nest pension scheme

50% food & beverage discount for you &

Job summary

Swinton Park Hotel in Masham seeks a customer-focused Bartender for the Terrace Restaurant. You will deliver outstanding service, share product knowledge, and contribute to a welcoming environment in a luxury setting.

The role offers 40 hours per week over 5 days, including evenings and weekends, with competitive pay and a range of employee benefits designed to support wellbeing and growth.

Qualifications

• Experience bartending in hospitality settings.
• Proven ability to deliver exceptional customer service.
• Strong communication and interpersonal skills.
• Confidence in recommending and selling food and beverages.
• Positive, friendly and professional attitude.

Responsibilities

• Deliver friendly, professional service to guests at the Terrace restaurant and bar.
• Provide product knowledge, make recommendations, and upsell items.
• Maintain bar standards, inventory, cleanliness and organisation.
• Handle cash and end-of-shift reconciliations accurately.
• Collaborate with team to ensure seamless guest experiences.

Skills

Bar experience

Customer service

Communication

Upselling

Teamwork

Attention to detail

Professional attitude

Job description

Bartender - Terrace Restaurant

Full Time 40 hours per week working 5 days over 7 including evenings and weekends

We take pride in being a reputable and forward-thinking employer, committed to fostering a supportive, engaging, and dynamic work environment. As a carbon-neutral estate with an ambition to become carbon negative, we are equally dedicated to environmental responsibility as we are to our people. Our culture is built on continuous improvement, collaboration, and a shared sense of purpose. We place a strong emphasis on the wellbeing of our team, recognising that our people are at the heart of everything we do.

The Terrace Restaurant is Swinton Park Hotel’s stylish, all day dining destination, offering relaxed yet refined cuisine in an elegant setting overlooking the estate. Showcasing seasonal menus and locally sourced ingredients, The Terrace combines warm hospitality with high standards of service. Joining the team means being part of a professional, welcoming environment within one of the region’s most prestigious luxury hotels.

We are currently looking for an enthusiastic and customer-focused Bartender to join our Terrace team.

About the Role

As a Bartender, you will play a key role in delivering outstanding service to guests visiting our Terrace restaurant and bar. You will ensure every guest enjoys a memorable dining experience through attentive service, excellent product knowledge, and a warm, professional approach.

This is an exciting opportunity for someone who enjoys working in a fast‑paced hospitality environment and takes pride in providing exceptional customer service.

Key Responsibilities Guest Service

• Deliver friendly, professional, and efficient service to all guests.
• Create a welcoming atmosphere and ensure every guest receives a high standard of care.
• Provide recommendations and confidently promote menu items, beverages, and specials.
• Identify opportunities to upsell products and enhance the guest experience.
• Respond courteously to guest enquiries and assist with any requests.

Bar Operations

• Maintain the smooth day-to-day operation of the bar.
• Prepare and serve drinks to guests efficiently and accurately.
• Ensure the bar is fully stocked with all necessary supplies.
• Maintain high standards of cleanliness, presentation, and organisation throughout service.
• Support opening and closing procedures, including bar setup and close-down duties.

Cash Handling & Compliance

• Follow all cash handling and payment procedures accurately.
• Ensure all guest charges and end-of-shift reconciliations are completed correctly.
• Adhere to company policies, procedures, and service standards at all times.
• Complete daily operational checklists and records as required.

Team Support

• Arrive for shifts punctually and presented in the correct uniform.
• Work collaboratively with colleagues to ensure seamless service delivery.
• Undertake additional duties as requested by supervisors or managers.

We would love to hear from candidates who have:

• Previous experience working behind a bar in a hospitality environment.
• A passion for delivering exceptional customer service.
• Strong communication and interpersonal skills.
• Confidence in recommending and selling food and beverage products.
• A positive, friendly, and professional attitude.
• The ability to work efficiently in a busy team environment.
• Good attention to detail and organisational skills.

Package description

At Swinton Estate we take pride in recognising and rewarding the dedication of our team members.

Alongside competitive pay and monthly TRONC, our team enjoys an exceptional range of benefits designed to enrich both work and life.

With 30 days’ annual leave - pro rata for part time (including bank holidays) and access to the NEST pension scheme for eligible team members, we’re committed to supporting your wellbeing, security, and professional growth.

From exclusive access to our award-winning facilities and exciting employee events, to wellbeing initiatives and bespoke learning opportunities, every detail reflects our dedication to excellence.

Working with us means becoming part of a team that values quality, care, and genuine hospitality in everything we do.

A few of the exclusive privileges our team enjoy include:

• Access to the Country Club and Spa facilities
• 50% discount on food and beverage (including Cookery School and Chefs Table) for you and up to 5 guests
• 50% discount on spa days for you and up to 3 guests
• Swinton Park Hotel and Swinton Bivouac stays for yourself, friends and family
• And many more!