Bartender

Crimson Hotels Group; Greater London; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Health & Wellbeing Cash Plan

Go Hilton - Discounts for stays

Life Assurance Scheme

Pension Scheme

Complimentary meals on duty

Opportunities for internal career asc.

Professional training and development

Job summary

Crimson Hotels is looking for an experienced Bartender to join our team at 100 Queen's Gate Hotel. You’ll be friendly, engaging and ready to bring our cocktail menu to life with real theatre for guests, while delivering excellent service and maintaining high bar standards.

You will handle guest requests with professionalism, support daily operations, and work closely with the team to ensure a memorable guest experience in a luxurious setting.

Qualifications

• Experience in a bar or hospitality environment.
• Good understanding of bar operations and cocktail service.
• Strong knowledge of wines, beers and spirits.
• Attention to detail and high standards of presentation.

Responsibilities

• Deliver friendly, efficient and professional service to guests.
• Handle guest requests, feedback and complaints promptly.
• Maintain high standards of bar presentation, cleanliness and quality.
• Support stock control, cash handling and shift handovers.
• Collaborate with the team while following safety and licensing standards and upsell effectively.

Skills

Friendly

Customer service

Team player

Calm under pressure

Excellent guest service

Job description

Here at 100 Queens Gate Hotel, we know our colleagues are key to our success. That’s why we’re passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment. Not only that, we also offer a host of exceptional team member benefits too.

We’re searching for an experienced, hands‑on and friendly Bartender who has an exceptional eye for detail and is passionate about drinks and mixology to join our team. You’ll be dynamic, engaging and have a natural flair for bringing the cocktail menu to life with real theatre for our guests.

The Role

As Bartender, you’ll be friendly and welcoming and motivated to build great relationships with our customers. You’ll have a good understanding of bar operations, a real passion for cocktails and a strong knowledge of wines, beers and spirits.

• Deliver friendly, efficient and professional service, ensuring every guest has a memorable experience.
• Handle guest requests, feedback and complaints promptly and professionally.
• Maintain high standards of bar presentation, cleanliness, food and beverage quality.
• Support smooth daily operations, including stock control, cash handling, shift handovers and compliance.
• Work closely with the team, following Health & Safety, hygiene and licensing standards while supporting upselling opportunities.

The Person

You’re friendly, confident and passionate about delivering excellent guest service, with previous experience in a bar or hospitality environment. You’re a positive team player who communicates well, stays calm under pressure and takes pride in maintaining high standards. You’re proactive, flexible and always willing to go the extra mile for our guests and team.

The Hotel

Situated in the heart of the Royal Borough of Kensington and Chelsea, with 228 bedrooms including 11 suites, this period building has been beautifully restored to its former glory in a luxurious design to offer the ultimate in relaxation.

The rooms and suites at the hotel exude elegance and guests can enjoy a traditional Afternoon Tea in Botanica with its sophisticated atrium setting or unwind with a late-night drink in our cocktail bar, ESQ.

Why join the 100 Queen's Gate Team?

Benefits and perks.

Working at the 100 Queen's Gate has its perks. As part of our team, you’ll have access to a range and benefits, including:

• Health & Wellbeing Cash Plan
• Go Hilton - Discount program for you, your friends & family to stay in over 7,200 Hilton portfolio of hotels around the world starting from £40 a night
• Life Assurance Scheme
• Pension Scheme
• Complimentary meals on duty
• Opportunities for internal career progression
• Dry cleaning and uniform laundering on duty
• Professional training and development opportunities
• Paid birthday day off
• Employee recognition programmes to celebrate your achievements
• Refer a Friend incentive
• Discounts in our F&B Outlets: Rockwell and The Rooftop
• MyCrimson Rewards - Cashback and discount platform for online and in-store shopping

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.