Bartender

Royal Lancaster London; Greater London; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

50% discount in all restaurants & Spa

Friends & Family rates

Complimentary stay after probation

Discounts on benefits platform

Private medical insurance

Education sponsorship / development

Season ticket loan

Employee Assistance Programme

Bike to work scheme

Recommend a Friend incentive

Complimentary laundry

Free meals on duty

Taskforces participation

Employee recognition & events

Job summary

Royal Lancaster London is seeking a passionate Bartender to join our Food and Beverage Department on a permanent basis, with an immediate start to consistently deliver memorable moments and five star service to guests and colleagues.

We value positive energy, teamwork, and growth within an award-winning hotel. The role offers a vibrant environment, competitive benefits, and development opportunities for career progression in central London.

Qualifications

• All applicants must be legally eligible to work in the UK.

Responsibilities

• Adhere to the hours of work/shift system and arrive at the outlet on time.
• Keep uniforms clean and presentable, maintaining hygiene standards.
• Handle assigned projects and duties with efficient time management.
• Welcome guests with a smile and straightforward greeting.
• Escort guests, present menus, explain buffet and beverage lists, and exceed expectations.
• Ensure exceptional service of food & beverage according to policy and standards.

Job description

Join the team that Always Cares!

Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Bartender at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Bartender are:

Annual earnings up to £38,000.00 (£30,219.32 base salary + non-contractual tronc)

• Pension scheme with company contributions
• 50% discount in all our restaurants and Spa's across our properties
• Team member and Friends & Family rates across our properties
• Complimentary stay after passing probation
• Extensive discounts on our benefits platform
• Access to private medical insurance
• Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship to be the best you can be
• Interest free season ticket loan
• Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
• Bike to work scheme
• Recommend a Friend incentive
• Complimentary laundry
• Free meals on duty
• Opportunity to join our taskforces to contribute to the business focuses, community and environment
• Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Bartender, to join our Food and Beverage Department on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences.

As a Bartender, your main duties and expectations for the role will include:

• To adhere to the hours of work/shift system. To be punctual and to arrive at the outlet at the appropriate time (5 min before the beginning of the shift).
• To ensure the uniforms provided are kept clean, in good condition and that it is presentable, ensuring that personal appearance and hygiene standards are met and demonstrate a professional image for guests.
• Deal with assigned projects and duties managing time in an efficient way.
• Welcomes guests as they enter the outlets (the \"arrival experience\") with a smile and a clear Good morning/evening/afternoon.
• Escorts guest to the table, presents menu, shows buffet, describes specials, and beverage list and uses available knowledge to exceed guests’ expectations.
• Ensures every guest receives exceptional service of food & beverage according to the company policy, SOPs and AA and LQA standards from him/herself as well as other colleagues.

You will work the hours according to your availability and business needs, just notify your manager and they will schedule your shifts accordingly.

We are …

• Best Employer for 2021 at Springboard's Excellence Awards
• One of the happiest hotels in London
• Earth Check Silver Certified 2023
• 2 rosettes
• Hoteliers' Charter Approved
• Preferred Hotels & Resorts member

We are more concerned with what's in the glass, not whether its half full or empty, so if you feel this Bartender role is for you, come and pour some happiness into yours by joining our award winning family today!

All applicants must be legally eligible to work in the UK