Barista Maestro — Lead Café Team & Deliver Delight

WHSmith Careers; Oxford; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Paid annual leave

Employee discounts

Retail partner deals

Employee assistance

Job summary

WHSmith Careers is seeking a Barista Maestro and Team Leader for the Costa Coffee unit at Churchill Hospital in Oxford. You’ll lead the team to deliver exceptional customer service, drive sales and maintain store standards in a fast-paced hospital setting.

As a Team Leader, you’ll inspire colleagues, develop their skills, and ensure compliance with safety and legal requirements while creating a welcoming, inclusive environment for both customers and staff.

Qualifications

• Lead from the front; motivate and guide the team on the shop floor.
• Ensure exceptional customer service and drive sales.
• Create a culture of learning, support and recognition.
• Maintain store standards, safety and legal compliance.
• Strong organisation; proactive prioritisation in a fast-paced retail environment.

Responsibilities

• Inspire the team to deliver incredible customer experiences and drive sales.
• Maintain learning culture and recognise development opportunities.
• Keep store performance updates and push improvements.
• Ensure safety, cleanliness and legal compliance in-store.

Job description

WHSmith Careers is seeking a Barista Maestro and Team Leader for the Costa Coffee unit at Churchill Hospital in Oxford. You’ll lead the team to deliver exceptional customer service, drive sales and maintain store standards in a fast-paced hospital setting.

As a Team Leader, you’ll inspire colleagues, develop their skills, and ensure compliance with safety and legal requirements while creating a welcoming, inclusive environment for both customers and staff.