Barista Maestro Team Leader - Lead, Delight Customers

Scoffs Group Ltd; Threemilestone; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Counselling support

Wagestream access

Company pension

Development programs

Free lunch & drinks

Job summary

Scoffs Group Ltd, the UK’s largest Costa Coffee franchise, is looking for Barista Maestros (Team Leaders) to energise stores and lead teams on shift.

You’ll craft great coffee, deliver warm customer service, manage stock and deliveries when managers aren’t present, and help your team meet brand standards. Training is provided, and you’ll build a welcoming environment while having fun.

Qualifications

• No previous experience required; willingness to learn.
• Strong customer service mindset.
• Ability to work as part of a team.

Responsibilities

• Crafting consistently great coffee with skill and care.
• Delivering outstanding customer service.
• Leading by example and supporting your team to meet brand standards.
• Taking responsibility when the Store Manager or Assistant Manager isn't present.
• Managing stock, deliveries, and store hygiene.
• Building a team culture where everyone feels supported, confident, and proud.
• Having fun while doing it.

Skills

Love for coffee and people

Positive attitude

Communication & teamwork

Lead by example

Multitask under pressure

Job description

Scoffs Group Ltd, the UK’s largest Costa Coffee franchise, is looking for Barista Maestros (Team Leaders) to energise stores and lead teams on shift.

You’ll craft great coffee, deliver warm customer service, manage stock and deliveries when managers aren’t present, and help your team meet brand standards. Training is provided, and you’ll build a welcoming environment while having fun.