Barista Maestro

TN United Kingdom; Southminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Barista Maestro, where you'll inspire a team and create memorable coffee experiences. This role offers a unique opportunity to develop leadership skills while maintaining high standards in customer service. Enjoy a supportive environment with great perks, including discounts, retirement plans, and opportunities for personal growth. If you're passionate about coffee and leading a dynamic team, this position is perfect for you!

Benefits

Free handmade drinks during shifts

50% discount on food and drinks

Costa Coffee Retirement Plan

Life Insurance & Income Protection

Cycle to Work Scheme

Share Incentive Plan

Discounted shoe purchase scheme

Savings on gym memberships

Feel Good discounts platform

Qualifications

• Experience in a leadership role in a busy environment.
• Passion for coffee and providing excellent customer service.

Responsibilities

• Lead shifts to ensure exceptional customer experiences.
• Train and accredit new Baristas while maximizing sales.

Skills

Leadership

Customer Service

Reliability

Creativity

Flexibility

Job description

Team Leader (Barista Maestro) - Maldon Blackwater Retail Park - 18 hours per week - FTC

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to lead a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependant store location).

As a Barista Maestro, you’ll have your first taste of leadership responsibilities, accountability, and autonomy. You’ll be involved in daily operations, stock management, health & safety, store marketing, and other engaging activities. Every day, you’ll focus on creating uplifting experiences for our customers and inspiring your team to prioritize excellent customer service.

What’s involved?

1. Leading shifts to support your colleagues in delivering exceptional experiences
2. Maximizing sales by leveraging team talents
3. Training and accrediting new Baristas
4. Learning about new recipes and ranges, and sharing updates with the team
5. Maintaining high standards in quality, whether through coffee excellence or customer satisfaction scores

A bit about you

Beyond a passion for coffee and people, what else makes a great Barista Maestro?

1. Reliability in opening and closing the store safely and on time
2. Leadership experience in a lively environment
3. Willingness to share responsibility
4. Creativity and initiative to help your store succeed
5. Desire to learn, be bold, and take action
6. Flexible approach and a positive attitude to tackle daily challenges

What we can offer

We’re proud of our team’s efforts and want you to feel valued with great perks and benefits, including:

• Free handmade drinks during shifts and 50% discount on food and bottled drinks
• Costa Coffee Retirement Plan with matching contributions
• Life Insurance & Income Protection (if you join our pension scheme)
• 50% discount on food & drinks in Costa stores when not working via the Costa Discount App
• Cycle to Work Scheme for savings on bikes and accessories
• Share Incentive Plan to become a Coca-Cola shareholder
• Salary Sacrifice Pension Scheme with up to 10% matched contributions
• Shoes for Crews – discounted shoe purchase scheme
• Savings on gym memberships and fitness accessories
• Feel Good discounts platform offering cashback and savings at various retailers

Additionally, you’ll support fundraising for the Costa Foundation, helping children in coffee-growing communities access quality education.

About us

At Costa Coffee, our core values are Passion, Warmth, Trust, and Courage. As the No. 1 coffee brand in the UK for 14 consecutive years, we foster a genuine, passionate, and welcoming team that shares a love for coffee and delivering memorable experiences.

We promote diversity of thought, encourage risk-taking, and support continuous learning and growth. Everyone is valued and included. Be yourself at Costa.

Additional details

• Job Function: Retail Operations - Team Leader
• Pay Type: Hourly
• Employment Indicator: Fixed Term Contract
• Location: Chelmsford, UK and surrounding areas listed