Barista Maestro

TN United Kingdom; Maldon; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in the coffee sector is seeking a passionate Team Leader to inspire and lead a dynamic team at their Maldon location. This role offers an exciting opportunity to take on leadership responsibilities while ensuring exceptional customer service and team performance. With a commitment to fostering a culture of warmth and trust, you will be instrumental in creating memorable experiences for customers. The company values diversity and encourages innovative ideas, making it a fantastic place to grow your career while enjoying great perks and benefits.

Benefits

Free handmade drinks on shift

50% discount on food and drinks

Retirement plan with matching contributions

Life insurance and income protection

Cycle to Work Scheme

Share Incentive Plan

Discounted shoe purchase scheme

Savings on gym memberships

Feel Good discounts platform

Qualifications

• Experience in team leadership in a retail environment.
• Ability to train and mentor new team members.

Responsibilities

• Lead shifts and support colleagues in delivering excellent customer experiences.
• Maximize team talents to boost sales and maintain high standards.

Skills

Team Leadership

Customer Service

Reliability

Flexibility

Communication

Job description

Team Leader (Barista Maestro) - Maldon Blackwater Retail Park - 18 hours per week - FTC

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependant store location)

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing, and other engaging activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering excellent experiences
2. Maximizing team talents to boost sales
3. Training and accrediting new Baristas
4. Getting familiar with new recipes and ranges, and sharing the exciting news with the team
5. Driving high standards every time, whether through the quality of an espresso or monthly coffee excellence scores

A bit about you

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time
2. Team leadership experience in a lively environment
3. Desire to share responsibility
4. A love of transforming knowledge into innovative ideas to help your store succeed
5. Willingness to learn, be bold, brave, and action-oriented
6. Flexible approach and a can-do attitude, as each day offers new challenges

What we can offer

We’re really proud of our team members’ contributions, and we want you to feel valued and rewarded with great perks and benefits:

1. On shift, free handmade drinks plus 50% discount on food and bottled drinks
2. Costa Coffee Retirement Plan with matching contributions
3. Life Insurance & Income Protection Cover (if you join our pension scheme)
4. Costa Discount App – 50% off food & drinks in Costa stores when not working
5. Cycle to Work Scheme for savings on bikes and accessories
6. Share Incentive Plan – opportunity to become a Coca-Cola shareholder
7. Salary Sacrifice Pension Scheme with up to 10% matched contributions
8. Shoes for Crews – discounted shoe purchase scheme
9. Savings on gym memberships & fitness accessories
10. Feel Good discounts platform and app for cashback and savings at various retailers

Additionally, you’ll be supporting fundraising for our Costa Foundation, helping children in coffee-growing communities access quality education.

A bit about us

At Costa Coffee, our core values are Passion, Warmth, Trust, and Courage. We’re the UK’s No. 1 coffee brand for 14 consecutive years. Join a genuine, passionate, and warm team that shares a love for coffee and delivering great experiences to customers and communities.

We promote diversity of thought and ideas, approach our work fearlessly, support risk-taking, and foster a culture of inclusion where everyone can be themselves.

For reasonable adjustments or general queries, please contact us.

Other details

• Job Function: Retail Operations - Team Leader
• Pay Type: Hourly
• Employment Indicator: Fixed Term Contract
• Locations include: Chelmsford, Maldon, Danbury, Fullbridge, Heybridge Basin, Mayland, South Woodham Ferrers, Southminster, Tiptree, Tollesbury, Witham, Woodham Ferrers, Woodham Mortimer, Woodham Walter