Barista Maestro

TN United Kingdom; Great Dunmow; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Barista Maestro and take your first step into leadership! This role offers the chance to inspire your team while delivering exceptional coffee experiences. With a focus on customer service and team collaboration, you'll help create memorable moments for customers. Enjoy great perks, including discounts on food and drinks, a retirement plan, and opportunities for personal growth. Be part of a passionate team that values individuality and inclusivity, and make a real impact in the coffee community.

Benefits

Free handmade drinks during shifts

50% discount on food and bottled drinks

Costa Coffee Retirement Plan

Life Insurance & Income Protection

Cycle to Work Scheme

Share Incentive Plan

Discounted shoe purchase scheme

Savings on gym memberships

Feel Good discounts platform

Qualifications

• Experience in team leadership within a dynamic retail environment.
• Ability to train and support new team members effectively.

Responsibilities

• Lead shifts to ensure exceptional customer experiences.
• Maximize sales and maintain high standards of coffee quality.

Skills

Team leadership

Customer service

Sales maximization

Reliability

Flexibility

Job description

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Barista Maestro

Great Dunmow, Dunmow CM6, UK Req #72032 15 July 2024

Team Leader (Barista Maestro)

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependant store location)

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll be involved in day-to-day operations, stock maintenance, health & safety, store marketing, and other engaging activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering exceptional experiences
2. Maximizing sales by leveraging team members’ talents and placements
3. Training and accrediting new Baristas
4. Familiarizing with new recipes and ranges, and sharing exciting updates with the team
5. Driving high standards through the quality of espresso and monthly coffee excellence scores

A bit about you

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time
2. Team leadership experience in a dynamic environment
3. Desire to share responsibility and grow
4. A love of transforming knowledge into innovative ideas to help your store succeed
5. Willingness to learn, be bold, brave, and action-oriented
6. Flexible approach and a can-do attitude to handle new challenges daily

What we can offer

We’re really proud of our team’s work and want you to feel valued and rewarded with great perks and benefits:

1. Free handmade drinks during shifts and 50% discount on food and bottled drinks
2. Costa Coffee Retirement Plan with matching contributions
3. Life Insurance & Income Protection Cover (if you join our pension scheme)
4. 50% discount on food & drinks via Costa Discount App when not working
5. Cycle to Work Scheme for savings on bikes and accessories
6. Share Incentive Plan — opportunity to become a Coca-Cola shareholder
7. Salary Sacrifice Pension Scheme with up to 10% matched contributions
8. Shoes for Crews — discounted shoe purchase scheme
9. Significant savings on gym memberships & fitness accessories
10. Access to Feel Good discounts platform for cashback and savings at various retailers

Additionally, you’ll participate in fundraising for our Costa Foundation, supporting children in coffee-growing communities to access quality education.

A bit about us

At Costa Coffee, our core values are Passion, Warmth, Trust, and Courage. We’ve been the UK’s No. 1 coffee brand for 14 consecutive years. Join a genuine, passionate, and welcoming team that loves coffee and delivering memorable experiences to customers, communities, and colleagues.

We value diverse thoughts and ideas, approach our work fearlessly, and support each other in taking calculated risks. We promote continuous learning and growth. Our culture champions individuality and inclusivity. You can truly be yourself at Costa.

For reasonable adjustments or general inquiries, please contact us.

Other details

• Job Function (REQUIRED FIELD): Retail Operations - Team Leader
• Pay Type: Hourly
• Employment Indicator: Permanent
• Min Hiring Rate: £12.33
• Job Start Date: 24 July 2024
• Location: Great Dunmow, Dunmow CM6, UK