Barista Maestro

TN United Kingdom; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking coffee brand as a Barista Maestro and inspire your team to deliver exceptional customer experiences. This role offers a unique opportunity to step into leadership while working in a vibrant environment dedicated to quality coffee and customer satisfaction. With a focus on teamwork and personal growth, you’ll be at the forefront of creating memorable moments for customers. Enjoy great perks, including discounts on food and drinks, a retirement plan, and opportunities for personal development. If you’re passionate about coffee and ready to take on leadership responsibilities, this is the perfect role for you.

Benefits

50% discount on food and drinks

Costa Coffee Retirement Plan

Life Insurance

Cycle to Work Scheme

Share Incentive Plan

Discounts on gym memberships

Feel Good discounts platform

Shoe purchase scheme

Qualifications

• Experience in team leadership within a busy retail environment.
• Passion for coffee and excellent customer service.

Responsibilities

• Lead shifts to ensure excellent customer experiences.
• Train and accredit new Baristas.
• Drive high standards in coffee quality.

Skills

Team Leadership

Customer Service

Reliability

Flexibility

Job description

Team Leader (Barista Maestro)

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependent on store location).

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing, and other engaging activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering excellent customer experiences.
2. Maximizing people’s talents by placing them in the right roles to boost sales.
3. Training and accrediting new Baristas.
4. Familiarizing with new recipes and ranges, and sharing the exciting news with the team.
5. Driving high standards every time, whether through the quality of an espresso or monthly coffee excellence scores.

A bit about you

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time.
2. Team leadership experience in a busy environment.
3. Desire to take on shared responsibility.
4. A love of turning knowledge into innovative ideas to help your store succeed.
5. Willingness to learn, be bold, brave, and action-oriented.
6. Flexible approach and can-do attitude, as each day offers exciting new challenges.

What we can offer

We’re really proud of our team members’ work, and we want you to feel valued and rewarded with great perks and benefits:

• On shift, enjoy free handmade drinks plus 50% discount on food and bottled drinks.
• Costa Coffee Retirement Plan with matching contributions.
• Life Insurance & Income Protection Cover (if you join our pension opt-in scheme).
• Costa Discount App – 50% off food & drinks in Costa-owned stores when not working.
• Cycle to Work Scheme, offering significant savings on bikes and accessories.
• Share Incentive Plan – providing the chance to become a Coca-Cola shareholder.
• Salary Sacrifice Pension Scheme with up to 10% matched contributions.
• Shoes for Crews – Costa’s discounted shoe purchase scheme.
• Discounts on gym memberships & fitness accessories.
• Feel Good discounts platform and app for instant cashback and savings at various retailers.

Additionally, you’ll have the opportunity to contribute to fundraising for our Costa Foundation, supporting children in coffee-growing communities to access quality education.

A bit about us

At the heart of Costa Coffee are our values: Passion, Warmth, Trust, and Courage. We are the No. 1 coffee brand in the UK for 14 consecutive years. Join a genuine, passionate, and warm team that shares a love for coffee and a commitment to delivering great experiences to our customers, communities, and colleagues.

We encourage diverse thoughts and ideas, approach our work fearlessly, and support one another to take risks. We are committed to learning and growth, championing individuality, and fostering an inclusive culture where everyone can be themselves.

Other details

• Job Function: Retail Operations - Team Leader
• Pay Type: Hourly
• Location: Costa Cambridge TESCO Cheddars La, Cheddars Lane, Cambridge, Cambridgeshire, United Kingdom