Barista Maestro

TN United Kingdom; Cheltenham; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in the coffee sector is seeking a passionate Barista Maestro to inspire a team and deliver unforgettable customer experiences. This role offers a unique opportunity to develop leadership skills while engaging in daily operations and ensuring high standards of service. With a commitment to quality and community, you’ll enjoy a range of perks including discounts and a retirement plan. Join a vibrant team that values passion, warmth, and trust, and make a difference in the world of coffee.

Benefits

Free handmade drinks during shifts

50% discount on food and bottled drinks

Costa Coffee Retirement Plan

Life Insurance & Income Protection

Cycle to Work Scheme

Share Incentive Plan

Discounted shoe purchase scheme

Savings on gym memberships

Feel Good discounts platform

Qualifications

• Experience in team leadership within a busy environment.
• Passion for coffee and customer service.

Responsibilities

• Lead shifts and support colleagues in delivering great customer experiences.
• Train and accredit new Baristas.
• Drive high standards in product quality and service.

Skills

Team Leadership

Customer Service

Reliability

Flexibility

Innovative Thinking

Job description

Social network you want to login/join with:

Barista Maestro

Costa - Tewkesbury, 95-96 High Street, Tewkesbury, Gloucestershire, United Kingdom Req #71921 11 July 2024

Team Leader (Barista Maestro) - Tewkesbury High St - 30 hrs per week - Permanent contract

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependant store location)

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing, and other activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
2. Maximizing sales by leveraging people’s talents and ensuring they are in the right roles
3. Training and accrediting new Baristas
4. Getting familiar with new recipes and ranges, and sharing the exciting news with the team
5. Driving high standards every time, whether through the quality of an espresso or monthly coffee excellence scores

A bit about you

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time
2. Team leadership experience in a busy environment
3. Desire to take on shared responsibility
4. A love of turning knowledge into innovative ideas to help your store succeed
5. Willingness to learn and be bold, brave, and action-oriented
6. Flexible approach and can-do attitude, as each day offers new challenges

What we can offer

We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

• Free handmade drinks during shifts plus 50% discount on food and bottled drinks
• Costa Coffee Retirement Plan with matching contributions
• Life Insurance & Income Protection Cover (if you join our pension scheme)
• Costa Discount App – 50% off food & drinks in Costa stores when not working
• Cycle to Work Scheme for savings on bikes and accessories
• Share Incentive Plan – opportunity to become a Coca-Cola shareholder
• Salary Sacrifice Pension Scheme up to 10% matched contributions
• Shoes for Crews – discounted shoe purchase scheme
• Savings on gym memberships & fitness accessories
• Feel Good discounts platform and app with cashback offers at various retailers

Additionally, you’ll have the chance to participate in fundraising for our Costa Foundation, supporting children in coffee-growing communities to access quality education.

A bit about us

At Costa Coffee, our values are Passion, Warmth, Trust, and Courage. We’ve been the UK’s No. 1 coffee brand for 14 consecutive years. Join a genuine, passionate, and warm team that shares a love for coffee and a commitment to delivering great experiences to customers and communities.

We promote diversity of thought and ideas, approach our work fearlessly, and support each other in taking risks. We encourage learning and growth, champion individuality, and foster an inclusive culture where everyone can be themselves.

For any reasonable adjustments or general queries, please contact us.

Other details

• Job Function (REQUIRED FIELD): Retail Operations - Team Leader
• Pay Type: Hourly
• Employment Indicator: Permanent
• Location: Costa - Tewkesbury, 95-96 High Street, Tewkesbury, Gloucestershire, United Kingdom