Barista Maestro

TN United Kingdom; Gloucester; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking coffee brand as a Barista Maestro, where you'll inspire your team and deliver exceptional customer experiences. This role offers a unique opportunity to step into leadership, managing day-to-day operations and ensuring the highest standards of service. With a focus on teamwork and a passion for coffee, you'll be at the heart of creating memorable moments for customers. Enjoy great perks, including discounts and a supportive work environment, while contributing to community initiatives. If you're ready to take the next step in your career and make a difference, this is the role for you.

Benefits

Free handmade drinks

50% discount on food

Costa Coffee Retirement Plan

Life Insurance

Cycle to Work Scheme

Share Incentive Plan

Discounted shoes

Gym membership discounts

Feel Good discounts platform

Qualifications

• Experience in a busy environment with team leadership responsibilities.
• Passion for coffee and a commitment to customer service.

Responsibilities

• Lead shifts and support colleagues in delivering great customer experiences.
• Train new Baristas and maintain high standards of coffee quality.

Skills

Team leadership

Customer service

Reliability

Coffee knowledge

Flexibility

Job description

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Barista Maestro

Costa St Oswalds Retail Park, Unit 3, Gloucester, Gloucestershire, United Kingdom Req #72006 14 July 2024

Team Leader (Barista Maestro) 30 hours per week

£12.33 - £12.83

free parking

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – £13.33 per hour, rising with training to £12.83-£13.83 (dependant store location)

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing, and other activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
2. Maximizing sales by leveraging team talents
3. Training and accrediting new Baristas
4. Getting familiar with new recipes and ranges, and sharing the exciting news with the team
5. Driving high standards every time, whether through espresso quality or monthly coffee excellence scores

A bit about you

A passion for coffee and people is just the start. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time
2. Team leadership experience in a busy environment
3. Desire to share responsibility
4. Ability to turn knowledge into innovative ideas to help your store succeed
5. Willingness to learn and be bold, brave, and action-oriented
6. Flexible approach and can-do attitude to handle daily challenges

What we can offer

We’re proud of our team’s work and want you to feel valued and rewarded with great perks and benefits:

1. Free handmade drinks and 50% discount on food and bottled drinks during shifts
2. Costa Coffee Retirement Plan with matching contributions
3. Life Insurance & Income Protection Cover (if you join our pension scheme)
4. Costa Discount App – 50% off food & drinks in Costa stores when not working
5. Cycle to Work Scheme for savings on bikes and accessories
6. Share Incentive Plan – opportunity to become a Coca-Cola shareholder
7. Salary Sacrifice Pension Scheme with up to 10% matched contributions
8. Shoes for Crews – Costa’s discounted shoe purchase scheme
9. Discounts on gym memberships & fitness accessories
10. Feel Good discounts platform and app for cashback and savings at various retailers

Additionally, you’ll participate in fundraising for our Costa Foundation, supporting children in coffee-growing communities with access to education.

A bit about us

At Costa Coffee, our values are Passion, Warmth, Trust, and Courage. We’re the No. 1 coffee brand in the UK for 14 consecutive years. Join a genuine, passionate, and warm team that shares a love for coffee and delivering great experiences to customers, communities, and colleagues.

We promote diversity of thought and ideas, support risk-taking, and encourage continuous learning and growth. We celebrate individuality and foster an inclusive culture. Be yourself at Costa.

For reasonable adjustments or queries, please contact us.

Other details

1. Job Function (REQUIRED FIELD): Retail Operations - Team Leader
2. Pay Type: Hourly
3. Location: Costa St Oswalds Retail Park, Unit 3, Gloucester, Gloucestershire, United Kingdom