Barista Maestro

TN United Kingdom; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a dynamic team at a leading coffee brand where your passion for coffee and leadership skills can shine. As a Barista Maestro, you will inspire your team and create memorable experiences for customers every day. With a strong focus on teamwork and excellence, this role offers an exciting opportunity to develop your skills and contribute to a vibrant work environment. Enjoy great perks, including discounts and a supportive culture that values diversity and individuality. If you're ready to take on a leadership role in a beloved coffee establishment, this is the perfect opportunity for you!

Benefits

Free handmade drinks on shift

50% discount on food and bottled drinks

Costa Coffee Retirement Plan

Life Insurance & Income Protection Cover

Costa Discount App

Cycle to Work Scheme

Share Incentive Plan

Discounted shoe purchase scheme

Discounts on gym memberships

Feel Good discounts platform

Qualifications

• Experience leading a team in a busy retail environment.
• Passion for coffee and creating memorable customer experiences.

Responsibilities

• Lead shifts to ensure exceptional customer service.
• Train and mentor new Baristas for success.
• Drive high standards in product quality and store operations.

Skills

Team Leadership

Customer Service

Reliability

Flexibility

Job description

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Barista Maestro

Costa Sutton Coldfield Princess Alice Retail Park, Unit H, Princess Alice Retail Park, Sutton Coldfield, West Midlands, United Kingdom Req #72096 16 July 2024

Team Leader (Barista Maestro)

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependant store location)

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing, and other activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
2. Making the most of people’s talents to maximize sales
3. Training and accrediting new Baristas
4. Getting familiar with new recipes and ranges, and sharing the exciting news with the team
5. Driving high standards every time, whether that’s through the quality of an espresso or monthly coffee excellence scores

A bit about you

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time
2. Team leadership experience in a busy environment
3. Desire to take on shared responsibility
4. A love of turning knowledge into ideas to help your store succeed
5. Willingness to learn and be bold, brave, and action-oriented
6. Flexible approach and can-do attitude, as each day offers exciting challenges

What we can offer

We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

• Free handmade drinks on shift plus 50% discount on food and bottled drinks
• Costa Coffee Retirement Plan, with matching contributions
• Life Insurance & Income Protection Cover (if you join our pension scheme)
• Costa Discount App – 50% off food & drinks in Costa stores when not working
• Cycle to Work Scheme for savings on bikes and accessories
• Share Incentive Plan – opportunity to become a shareholder in Coca-Cola
• Salary Sacrifice Pension Scheme with up to 10% matched contributions
• Shoes for Crews – discounted shoe purchase scheme
• Discounts on gym memberships & fitness accessories
• Feel Good discounts platform and app for cashback and savings at various retailers

Additionally, you’ll have opportunities to participate in fundraising for our Costa Foundation, supporting children in coffee-growing communities to access education.

A bit about us

At Costa Coffee, our values are Passion, Warmth, Trust, and Courage. We’ve been the No. 1 coffee brand in the UK for 14 consecutive years. Join a genuine, passionate, and warm team that shares a love for coffee and delivering great experiences to customers, communities, and colleagues.

We promote diversity of thought and ideas, encourage fearless work approaches, and support risk-taking. We learn, grow, and champion individuality, providing an inclusive culture where everyone can be themselves at Costa.

For reasonable adjustments or general queries, please contact us.

Other details

• Job Function (REQUIRED): Retail Operations - Team Leader
• Pay Type: Hourly
• Employment Indicator: Fixed Term Contract
• Location: Costa Sutton Coldfield Princess Alice Retail Park, Unit H, Princess Alice Retail Park, Sutton Coldfield, West Midlands, United Kingdom