Barista & Front of House Pro — Free Meals on Shift

BaxterStorey; Cambridge; Sur place; GBP 24 000 - 29 000; Plein temps

Avantages offerts par ce poste

28 days holiday incl bank holidays

Birthday off

Enhanced maternity leave (24 weeks)

Pension and life insurance

Free meals on shift

PerkBox discounts

Cycle to work scheme

Résumé du poste

Barista / Front of House Assistant at BaxterStorey in Cambridge, United Kingdom, delivering warm guest experiences and professional service in a busy hospitality setting. You will support reception, maintain clean spaces, and collaborate with colleagues to ensure smooth operations and exceptional guest satisfaction.

The role requires at least 1 year in hospitality, strong communication, and a proactive approach to service.

Qualifications

• Minimum 1 year's experience in a hospitality or customer-facing role.
• Excellent communication skills, written and verbal.
• Strong commitment to delivering exceptional customer service.
• Ability to work well under pressure and stay composed.

Responsabilités

• Provide outstanding guest service, welcome guests, answer enquiries, share information about facilities and services.
• Maintain clean, welcoming communal areas; address guest requests with empathy and professionalism; escalate when needed.
• Collaborate across departments to ensure smooth operations and positive guest experiences; perform data entry and scheduling with attention to detail.
• Assist with reception duties and support induction/training of new team members as appropriate.

Connaissances

Customer service

Communication

Team player

Reliability

Punctuality

Organisational skills

Flexibility

Description du poste

Barista / Front of House Assistant at BaxterStorey in Cambridge, United Kingdom, delivering warm guest experiences and professional service in a busy hospitality setting. You will support reception, maintain clean spaces, and collaborate with colleagues to ensure smooth operations and exceptional guest satisfaction.

The role requires at least 1 year in hospitality, strong communication, and a proactive approach to service.