Barista - Costa

Moto Hospitality; Carlisle; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Annual Christmas bonus

Staff discount

Development opportunities

Weekly pay

Life assurance

Job summary

Moto Hospitality is hiring a Costa Barista at Southwaite Services near Carlisle. You will greet customers, take orders, craft drinks and toasties, and help keep the store clean and welcoming. The role offers full-time or part-time shifts with weekly pay.

We value energetic, friendly people who thrive in busy environments, deliver great customer service, and work well with colleagues. Benefits include Christmas bonus pay, generous staff discounts, development opportunities, and life assurance.

Qualifications

• Customer service focused and friendly
• Ability to work in a fast-paced environment
• Strong teamwork and communication
• Attention to cleanliness and food safety

Responsibilities

• Greet customers with a warm welcome
• Process orders in a timely manner
• Prepare coffee, tea, and barista drinks and toasties
• Maintain brand standards and store cleanliness
• Assist customers and resolve enquiries with a positive attitude
• Replenish displays to maximise product availability
• Collaborate with colleagues to ensure a cohesive team
• Deliver a memorable customer experience

Skills

Customer service

Teamwork

Barista skills

Fast-paced environments

Job description

Barista - £12.83 per hour

Shifts: Full Time or Part Time available

Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT

Are you ready to be our next Costa Barista? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Costa’s finest quality coffee and exceptional customer service as we transform the UK’s rest stop experience.

What we offer our Baristas:

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 60% colleague discount across our franchise partner brands
• Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

What you’ll be doing as a Barista:

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Producing a range of toasties and barista quality drinks throughout the day
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store, ready for the following days trade

What we’re looking for in you:

We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value:

We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.

Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work-life balance.

Disclaimers:

• Hourly rates of pay may differ for under 18's
• Please note this role internally is known as Customer Service Assistant
• Annual bonus scheme is equivalent to work week's salary based on average hours worked over a defined period.

INDLP