Barista/Bartender

Ottolenghi; London Borough of Richmond upon Thames; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

28 days annual leave

Staff meals on shift

Staff discount

Healthcare plan (HSF)

Refer a Friend £500

Learning & Development

Birthday treat

Workshops and demos

Collaborative culture

Job summary

Ottolenghi Richmond delivers vibrant deli and hospitality energy in London. We are seeking talented individuals who excel in both coffee and bar service to create warm, knowledgeable experiences for every guest.

You will prepare coffee, cocktails, wines and non-alcoholic drinks, manage stock, and uphold hygiene and safety standards while collaborating with a dynamic team in a fast-paced setting.

Qualifications

• Experience as both a barista and a bartender in hospitality settings.
• Strong technical skills across coffee and cocktails.
• Versatile, enthusiastic team player who thrives with variety.

Responsibilities

• Prepare and serve exceptional coffee, cocktails, wines, and non-alcoholic beverages.
• Work confidently across both coffee and bar functions.
• Deliver warm, attentive, and knowledgeable service to every guest.
• Maintain bar and coffee equipment to a high standard of cleanliness and performance.
• Manage stock for both coffee and bar, minimising waste and supporting ordering.
• Ensure compliance with food hygiene, health and safety, and licensing regulations.
• Support the wider team in other sections and adapt flexibly to service needs.

Skills

Barista experience

Bartender experience

Coffee skills

Cocktails skills

Team player

Adaptable

Tools

Point of sale systems

Job description

At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Richmond takes everything we love about our delis and places it in the heart of one of London's most charming and green neighbourhoods.

What you’ll do

• Prepare and serve exceptional coffee, cocktails, wines, and non-alcoholic beverages.
• Work confidently across both coffee and bar functions.
• Deliver warm, attentive, and knowledgeable service to every guest.
• Maintain bar and coffee equipment to a high standard of cleanliness and performance.
• Manage stock for both coffee and bar, minimising waste and supporting ordering.
• Ensure compliance with food hygiene, health and safety, and licensing regulations.
• Support the wider team in other sections and adapt flexibly to service needs.

What we’re looking for

• Experience as both a barista and a bartender in quality hospitality settings.
• Strong technical skills across coffee and cocktail preparation.
• A versatile, enthusiastic team player who thrives with variety.

Key skills

• Excellent technical skills across coffee and cocktails.
• Flexible and adaptable to different service demands.
• An engaging communicator who makes every guest interaction count.
• Strong communication and interpersonal skills.
• Well-organised with excellent attention to detail.
• Comfortable using relevant IT systems.
• Ability to multitask and problem-solve in a fast-paced environment.
• Calm under pressure with a solution-focused mindset.
• A genuine passion for coffee, cocktails, and hospitality and continuous improvement.

What’s in it for you?

• 28 days annual leave per year, inclusive of bank holidays
• Delicious Ottolenghi staff meals on shift and generous staff discount
• Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts
• Refer a Friend Bonus: £500 for each successful referral
• Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses
• A warm, inclusive working culture where individuality, growth, and creativity are celebrated
• Enhanced Parental Pay after two years’ service
• A special birthday treat to celebrate your day
• Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen
• A collaborative and creative environment where your ideas are valued