Barista

TN United Kingdom; South Shields; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a friendly Barista to join their dynamic team. In this role, you will provide exceptional customer service, prepare iconic beverages, and create a welcoming atmosphere for all customers. With a focus on teamwork and dedication, you'll contribute to store sales while enjoying various perks, including discounts and a supportive work environment. If you love coffee and are passionate about making someone's day, this opportunity is perfect for you!

Benefits

30% EG Starbucks Discount

15% Asda Discount Card

Employee Assistance Program

Quarterly Bonus Incentive

Compassionate Leave

Free Beverage on Shift

Life Assurance

Learning & Development

Work Anniversary Awards

Access to Learning Hub

Qualifications

• Customer service experience is a plus, but training is provided.
• Reliability and dedication are key attributes for success.

Responsibilities

• Provide exceptional service and prepare beverages.
• Maintain a clean and friendly store atmosphere.
• Handle transactions accurately and assist customers.

Skills

Customer Service

Teamwork

Cash Handling

Education

High School Diploma

Job description

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Hourly Rate: £12.30 above 21 | £10.30 aged 18-20 | £7.55 aged 16 and 17

Bonus Scheme: Quarterly Bonus Incentive!

Company: EG Group

*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*

Role Overview-

Are you a friendly, customer-focused individual who loves coffee? We're looking for a dedicated Barista to join our welcoming Starbucks team! You’ll provide exceptional service, prepare our iconic beverages, and create a warm atmosphere ensuring all customers leave with a smile. Ready to make someone’s day? Join us!

Why Starbucks?

To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.

• 30% EG Starbucks Discount on food, drinks, and merchandise!
• 15% Asda Discount Card for extra savings!
• Employee Assistance Program.
• Quarterly Bonus Incentive—work hard and reap the rewards!
• Compassionate Leave for times that matter.
• Free Beverage on Shift.
• EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more!
• Life Assurance.
• Recognition Rewards to celebrate your achievements!
• Learning & Development.
• Work Anniversary Awards to mark your milestones.
• Access to the Learning Hub, featuring the world's largest online course library!

A typical day as a barista-

• Contribute to store sales and profits by actively up-selling products and advising customers on options while providing fast, efficient service.
• Deliver an amazing customer service experience by loving our customers and anticipating their needs proactively.
• Prepare a variety of products according to specifications and maintain expertise in all offerings.
• Always be helpful and ready to assist customers to enhance their experience.
• Ensure food is displayed appropriately, keep temperature records, and comply with food safety and health policies.
• Operate the cash register, handle transactions accurately, and follow reporting procedures for equipment issues and supply shortages.
• Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
• Support colleagues by covering key busy times and assisting during absences.

Got what it takes?

Customer service experience is a plus, but don’t worry if you don’t have it—we provide excellent training to help you succeed! If you're reliable, dedicated, and enjoy having fun as part of a team, we can’t wait to hear from you!

Apply today to start your fantastic career as our Starbucks Barista!