Barista

Caffè Nero; Sherborne; On-site; GBP 1,495,000 - 1,751,000; Full time

Benefits offered by this job

Brilliant training

Career growth

Free drinks

Food & drink discounts

Refer a Friend

Nero 90 incentive

Job summary

Caffè Nero in the United Kingdom is seeking friendly Baristas to join our team. You’ll be at the heart of our café, crafting coffee and delivering brilliant service to every guest.

No experience is required as we offer brilliant training, with opportunities to grow personally and professionally. Enjoy unlimited free handmade drinks, discounts on food and drinks, and a Refer A Friend scheme when you join the team.

Qualifications

• No prior experience required; full training provided.
• Friendly, enthusiastic and able to work with others.
• Willingness to learn and grow within the role.

Responsibilities

• Make great coffee, matcha and seasonal drinks for each order.
• Provide excellent service in-store and during deliveries; create a personalized experience.
• Keep customer and back-of-house areas clean, safe and well-organised for service.
• Take pride in work and strive for excellence each shift.

Skills

Customer service

Team collaboration

Positive attitude

Job description

At Caffè Nero, it’s our teams that make us special. That’s why we’re looking for warm, positive people who love working with others to come and join us.

If you want to be part of a fantastic team, with endless opportunities to learn and grow, this could be the perfect next step for you!

Our aim is simple: through great coffee and brilliant service, we want to make a positive difference in people’s lives. Joining us as a Barista means bringing this to life and becoming the heartbeat of Caffè Nero. Our Baristas:

• Make fantastic coffee… and matcha… and seasonal drinks… every order is special!
  From bean to cup, they make each customer their coffee, exactly how they like it!
• Provide great service, both in store and through deliveries. With our signature 1-2-1 service style, they ensure customers leave with a personalised experience.
• Keep the customer and back-of-house areas safe, clean, organised and ready for service. Some examples would be cleaning tables or ensuring toilets are kept to the high standards our customers expect.
• Take pride in what they do and always strive for excellence!

What you can expect:

• Brilliant training – no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
• 50% off all handmade drinks and 40% off everything else when you’re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.
• Via our incentive ‘Nero 90’, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.

Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community.
At the same time as giving fantastic service you’ll have loads of fun along the way, whether that’s at a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone.

Our Baristas earn up to £12.71 per hour in this location. Starter rates apply depending on age:
Under 21: £10.85 per hour
21 and over: £12.71 per hour

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At Caffè Nero you really can be you, with us.