Barista

Harrods; Knightsbridge; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Hourly salary

Overtime pay

Career progression

Staff canteen

Annual leave

Staff discounts

Job summary

Harrods in Knightsbridge is seeking a Barista to deliver exceptional service in a luxurious, fast-paced setting. You will support daily café operations, engage guests with a warm, professional approach, and maintain Harrods’ high standards across the team.

Join a premium hospitality environment offering competitive hourly pay, overtime, extensive career opportunities in the UK and beyond, staff canteen access, generous leave, and staff discounts. Apply to be part of our iconic brand.

Qualifications

• Hospitality experience in premium settings preferred.
• Strong customer-facing skills and service orientation.
• Ability to thrive in a fast-paced environment while maintaining quality.

Responsibilities

• Support the day-to-day running of the Harrods café.
• Maintain high service standards and guest experience.
• Collaborate with the front of house team to achieve operational excellence.

Skills

Hospitality experience

Customer service

Fast-paced environment

Communication skills

Tools

POS systems

Job description

We are now seeking a Barista to bring our vision to life, delivering exceptional service in a warm, welcoming and fast-paced environment. This is your chance to be part of something truly special, where every interaction is thoughtfully curated. Join us in creating memorable, world-class experiences that set the standard for luxury hospitality.

About the Role

Our Front of House teams set the scene for exceptional experiences and are an integral part of our Restaurants family. As a Barista at Harrods, you will create a vibrant and engaging environment, anticipating guests’ needs and ensuring every visit feels effortless and memorable. You bring energy, professionalism and attention to detail, always going above and beyond to deliver outstanding service. Working closely with the Restaurant Manager, you will support the day-to-day running of the café, contributing to both operational excellence and exceptional guest experience. You will maintain high service standards, collaborate with the wider front of house team, and support commercial objectives while upholding the luxury standards synonymous with Harrods.

About You

You are a trusted and capable hospitality professional with a strong background in delivering high-end service within a premium environment. Comfortable in fast-paced settings, you bring a genuine passion for hospitality and consistently deliver to the highest standards with minimal supervision. Highly organised and customer-focused, you build strong relationships with both guests and colleagues, demonstrating excellent communication and attention to detail at all times. Calm and composed under pressure, you think on your feet and handle a variety of situations with confidence and professionalism.

You will also:

• Demonstrate strong knowledge of menus, allergens and current offerings, confidently responding to guest queries with accuracy and discretion
• Engage naturally with guests, building rapport to create a seamless and elevated service experience
• Communicate effectively with your team, supporting and motivating colleagues to ensure smooth operations and consistently high standards

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise To You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. In joining the Harrods Team, you will receive:

• Hourly salary of up to £15.85 per hour (This is made up of generous base salary plus service charge*)
• Overtime paid at time & half
• Great career opportunities in multiple locations around the UK and going international.
• Subsidised food and drinks in our staff canteen
• Up to 30 days’ annual leave (including Bank holidays) + your birthday off
• Up to 33% in-store discount and access to our employee high-street discount portal

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive.

What makes you unique makes us exceptional

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

*The amount of tronc you receive will vary and is not guaranteed by either Harrods Ltd or the Troncmaster. However, the Troncmaster will always distribute 100% funds available each period according to the Rules, a copy of which will be provided to all members.

Additional Information:

Time Type: Permanent Department: Project Espresso FOH (Krisztina Pop) As one of the world's most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers' expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees.