Barista

OCS Group; Hatfield; Hybride; GBP 12 000 - 15 000; Plein temps

Avantages offerts par ce poste

Award-Winning Employer

Digital Learning

Retail Discounts via Wagestream

Professional Growth

Flexible Pay via Wagestream

Résumé du poste

OCS Group is recruiting for a hands-on barista/cafe assistant in Hatfield. You will prepare hot and cold beverages, greet customers, take orders and maintain a welcoming atmosphere. The role requires clean working practices, stock checks and accurate cash handling, with a strong emphasis on quality and customer service.

You should have experience in a similar role and food hygiene knowledge. A flexible schedule and good teamwork are important as you support busy service periods and ensure high

Qualifications

• Previous experience in a similar role is required.
• Knowledge of food hygiene and health and safety is a must.
• Demonstrate high standards and be well organised.
• Excellent customer service and interpersonal skills are essential.

Responsabilités

• Preparing a variety of hot and cold drinks, including specialty coffees and teas.
• Greeting customers, taking orders, answering questions about the menu, and providing a welcoming atmosphere.
• Keeping the bar area clean and organised; sanitising equipment.
• Monitoring inventory levels and restocking supplies.
• Handling cash and card transactions accurately and efficiently.
• Ensuring drinks meet quality standards and are presented well.
• Adhering to health and safety regulations, including food handling and hygiene.
• Working closely with staff to ensure smooth operations and excellent service.

Connaissances

Customer service

Interpersonal skills

Food hygiene

Health and safety

Time management

Organisational skills

Description du poste

About The Role

Key responsibilities

Working Pattern

Start time 06.45 or 08.30. Finish time 14.45 or 16.30. Variable each week

As part of your role, your key responsibilities will include, but are not limited to:

• Preparing a variety of hot and cold drinks, including specialty coffees, teas, and other beverages
• Greeting customers, taking orders, answering questions about the menu, and providing a friendly and welcoming atmosphere
• Keeping the bar area clean and organised, ensuring all equipment is sanitised and in good working order
• Monitoring inventory levels, restocking supplies, and ensuring all ingredients are fresh and available
• Handling cash and card transactions accurately and efficiently
• Ensuring that all drinks meet the company’s quality standards and are presented attractively
• Adhering to health and safety regulations, including food handling and hygiene standards
• Working closely with other staff members to ensure smooth operations and excellent customer service

What are we looking for?

• Previous experience in a similar role is required
• Hold relevant qualifications, have knowledge of food hygiene and health and safety is a must
• Demonstrate high standards and be well organised
• Excellent customer service skills and interpersonal skills are essential

The ideal candidate should meet the following criteria:

• Must have the Right to Work in the UK
• Ability to handle different situations and find practical solutions
• Outstanding verbal and written communication skills
• Good time-management and organisational abilities
• While not always mandatory, having a food hygiene certificate (Level 2) is advantageous

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.