Barista

OCS; Hatfield; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Award‑Winning Employer

Digital Learning

Hapi discounts

Professional Growth

Wagestream pay

Job summary

OCS UK & Ireland is seeking an enthusiastic barista/customer service professional to prepare hot and cold drinks, greet customers, and maintain a clean, well‑stocked bar area. You will manage orders, handle transactions, and ensure all beverages meet quality and hygiene standards.

The role emphasises teamwork, strong customer service, and adherence to health and safety rules across busy service periods. Right to work in the UK is required, with potential for flexible shifts.

Qualifications

• Previous experience in a similar role is required.
• Hold relevant qualifications, have knowledge of food hygiene and health and safety is a must.
• Demonstrate high standards and be well organised.
• Excellent customer service skills and interpersonal skills are essential.

Responsibilities

• Preparing a variety of hot and cold drinks, including specialty coffees, teas, and other beverages
• Greeting customers, taking orders, answering questions about the menu, and providing a friendly and welcoming atmosphere
• Keeping the bar area clean and organised, ensuring all equipment is sanitised and in good working order
• Monitoring inventory levels, restocking supplies, and ensuring all ingredients are fresh and available
• Handling cash and card transactions accurately and efficiently
• Ensuring that all drinks meet the company’s quality standards and are presented attractively
• Adhering to health and safety regulations, including food handling and hygiene standards
• Working closely with other staff members to ensure smooth operations and excellent customer service

Job description

Working Pattern

Start time 06.45 or 08.30. Finish time 14.45 or 16.30. Variable each week

• Preparing a variety of hot and cold drinks, including specialty coffees, teas, and other beverages
• Greeting customers, taking orders, answering questions about the menu, and providing a friendly and welcoming atmosphere
• Keeping the bar area clean and organised, ensuring all equipment is sanitised and in good working order
• Monitoring inventory levels, restocking supplies, and ensuring all ingredients are fresh and available
• Handling cash and card transactions accurately and efficiently
• Ensuring that all drinks meet the company’s quality standards and are presented attractively
• Adhering to health and safety regulations, including food handling and hygiene standards
• Working closely with other staff members to ensure smooth operations and excellent customer service

About The Role

Key responsibilities

• Preparing a variety of hot and cold drinks, including specialty coffees, teas, and other beverages
• Greeting customers, taking orders, answering questions about the menu, and providing a friendly and welcoming atmosphere
• Keeping the bar area clean and organised, ensuring all equipment is sanitised and in good working order
• Monitoring inventory levels, restocking supplies, and ensuring all ingredients are fresh and available
• Handling cash and card transactions accurately and efficiently
• Ensuring that all drinks meet the company’s quality standards and are presented attractively
• Adhering to health and safety regulations, including food handling and hygiene standards
• Working closely with other staff members to ensure smooth operations and excellent customer service

Working Pattern

Start time 06.45 or 08.30. Finish time 14.45 or 16.30. Variable each week

As part of your role, your key responsibilities will include, but are not limited to:

• Preparing a variety of hot and cold drinks, including specialty coffees, teas, and other beverages
• Greeting customers, taking orders, answering questions about the menu, and providing a friendly and welcoming atmosphere
• Keeping the bar area clean and organised, ensuring all equipment is sanitised and in good working order
• Monitoring inventory levels, restocking supplies, and ensuring all ingredients are fresh and available
• Handling cash and card transactions accurately and efficiently
• Ensuring that all drinks meet the company’s quality standards and are presented attractively
• Adhering to health and safety regulations, including food handling and hygiene standards
• Working closely with other staff members to ensure smooth operations and excellent customer service

What are we looking for?

• Previous experience in a similar role is required
• Hold relevant qualifications, have knowledge of food hygiene and health and safety is a must
• Demonstrate high standards and be well organised
• Excellent customer service skills and interpersonal skills are essential

The ideal candidate should meet the following criteria

• Must have the Right to Work in the UK
• Ability to handle different situations and find practical solutions
• Outstanding verbal and written communication skills
• Good time-management and organisational abilities
• While not always mandatory, having a food hygiene certificate (Level 2) is advantageous

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Trust, Respect, Unity, and Empowerment

Why Work for OCS

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.