Barista

Pret A Manger (Europe) Ltd; Greater London; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Mystery Shopper bonus

Early-morning shift bonus 3-5am

28 days annual leave

Pension scheme

Healthcare cash plan

Free food and drink while you work

Club Pret Membership 50% off food and

5 free Barista-made drinks a day

Loyalty awards

Marketplace discounts

Free shoes

Job summary

Pret A Manger (Europe) Ltd is seeking a friendly Barista to join our Greater London shops. You’ll handmake and pour all barista drinks, including ice beverages, with care. Weeks of training will prepare you before serving your first espresso.

You’ll be part of a fast-paced team committed to exceptional customer service and a warm Pret experience. The role offers training, growth opportunities and staff perks.

Qualifications

• Experience needed: you’re a team player with a passion for coffee and great customer service.
• Willingness to learn and grow, with a positive attitude.
• Ability to work in a fast-paced shop environment.

Responsibilities

• Handmake and pour all barista drinks, including ice beverages, with care and consistency.
• Provide exceptional customer service and a warm Pret experience for every guest.
• Be part of a team, follow training and continuously improve coffee skills.

Job description

Barista Role

Our Baristas are brilliant team players who are passionate about what they brew. You’ll handmake and lovingly pour all our Barista-prepared drinks (ice ones too). Taking your responsibility to make people their favourite drinks seriously. Before pouring a single customer’s single espresso, you’ll undergo weeks of training. Giving you all the skills, pace and confidence you need (or need topping up) to make the perfect organic Pret coffee.

Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.

Experience needed: You’re a team player with a passion for coffee, proud to serve every cup with care and energy—and always ready to learn and grow.

Base Pay Rate: £13.30 - £13.60

Perks

• Additional £1.25 per hour Mystery Shopper bonus once training is complete
• After initial training, earn an extra £5 per hour for any shift started between 3-5am
• 28 days annual leave (pro-rata if you're part-time)
• Pension scheme
• Healthcare cash plan
• Free food and drink while you’re working
• And when you’re not, you’ll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day)
• Loyalty award after 5, 10, 15, 20 years’ service
• Regular rewards and recognition for amazing standards
• Access marketplace discounts on shopping, travel, fitness, dining, tech and more
• Comfy free shoes to wear on shift

Life in Our shops

Our shops are a wonderful place to be. For our customers, and for our teams!

Here, you’ll find

• Individual ways to grow: fully funded professional qualifications, leadership development and informal and formal mentoring
• Diversity & belonging: Everyone’s welcome at Pret – you’ll be valued for who you are and supported to feel confident in yourself and your skills
• Pace & variety: Build a diverse skillset, meet some new people and learn (a LOT)
• Community & purpose: We work together to create positive change through the Pret Foundation

Our values

• Happy Teams Happy Customers
• Amazing Standards Every day
• Never Standing Still
• Doing The Right Thing

The Pret interview journey

The next stage is a 60-minute shop-based interview with the General Manager and the team.

We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community.

Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.

Hello, we're Pret Life in our Shops

Life in our Support Centre (75B) Great customer experiences start with great teams.

Explore the diverse career paths, skills and opportunities across our shops and Support Centre, and learn how our people bring the Pret experience to life every day.

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