Bar Team Member

Doubletree-By-Hilton; Stratford-upon-Avon; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free health club membership (T&Cs)

Discounts across The QHotelsCollection

Family & Friends discounts across TheQ

Training & qualifications support (fee

Learning & development available

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

DoubleTree by Hilton Stratford-upon-Avon hotel is looking for team members to join in delivering outstanding guest experiences across our Food & Beverage areas. You’ll ensure brand standards are met and assist guests with pricing and promotions to maximise sales.

We offer flexible working around school or commitments, free parking, and access to training and professional qualifications, plus a range of benefits through The QHotels Collection.

Qualifications

• Passion for delivering exceptional guestservice
• Strong customer service skills
• Good timemanagement and organisational skills
• Ability to work under pressure

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering exceptional guestservice
• Strong customer service skills
• Good timemanagement and organisational skills
• Ability to work under pressure

Curious to find out more?

DoubleTree by Hilton Stratford-upon-Avon hotel is located in Stratford-upon-Avon. Our hotel is a 4*, 102-bedroom property and has The Quills restaurant and a lounge bar area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a 24-hour small fitness & gym room.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.