Bar Team Member

Shepherd Neame Limited; Banstead; On-site; GBP 15,000 - 21,000; Part time

Job summary

The Woolpack in Banstead is seeking a Bar Team Member to join Britain’s oldest brewer, Shepherd Neame. Seasonal, part-time role offering training and a friendly, customer-focused environment. You’ll help create memorable experiences by greeting guests, serving drinks and food, and keeping the bar area ready for a busy service.

No experience? No problem—enthusiasm and people skills are what we’re after, and we’ll train you to deliver great hospitality across shifts.

Qualifications

• No experience required – training provided.
• You bring enthusiasm and people skills to the bar.
• You’ll greet guests and deliver friendly, attentive service.
• Ability to work well within a team to ensure smooth service.

Responsibilities

• Welcome every guest with warmth and hospitality.
• Engage with customers and anticipate their needs to create a positive atmosphere.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and well-stocked during your shift.
• Work as part of a supportive team to deliver exceptional experiences.
• Uphold the pub’s standards and contribute to its success.

Skills

Enthusiasm

People skills

Team player

Customer service

Job description

Bar Team Member

The Woolpack

Employment type: Part Time
Contract: Seasonal
Salary: Up to £12.80 per hour

Bar Team Member – Join Britain’s Oldest Brewer!

At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you’ll play a vital role in creating memorable experiences – greeting every guest with a warm welcome and delivering great service at every opportunity.

No experience? No problem! If you have the right attitude, we’ll give you all the training you need. Bring your enthusiasm and people skills – we’ll teach you the rest.

Where You’ll Be Working

The Woolpack is located at the heart of Banstead and is a community locals pub that can trace its roots back to the 18th century. It is set at the heart of village life, offering a varied menu of freshly cooked food and also for serving superb real ales and lagers from Shepherd Neame, Britain’s oldest brewer.

What You’ll Do

• Welcome every guest with warmth and genuine hospitality.
• Create a positive atmosphere by engaging with customers and anticipating their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and well-stocked throughout your shift.
• Work as part of a supportive team to deliver exceptional experiences.
• Uphold our standards and contribute to the pub’s success.

What’s In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a difference:

• Sheps Spirit – you bring enthusiasm and a can-do attitude to every shift.
• Working Together – you enjoy working with others and support your colleagues.
• Pride & Passion – you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
• Authenticity – you stay calm and focused when things get busy

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Ready to bring your personality and passion to the bar?

Bar Team Member

The Woolpack

Seasonal

Up to £12.80 per hour