Bar Team Leader

Shepherd Neame Ltd; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a vibrant and historic company as a Bar Team Leader in a bustling London pub. This role offers the chance to lead a dynamic team, ensuring exceptional service in a customer-focused environment. With a commitment to training and development, you will be equipped with the skills needed to thrive in the hospitality industry. Enjoy a range of perks, including competitive pay, discounts, and flexible hours, all while being part of a diverse and inclusive team. If you have energy and enthusiasm, this is the perfect opportunity to grow your career in a supportive atmosphere.

Benefits

Competitive hourly pay rate

Share of tips

Early wage withdrawal scheme

25% discount on food and drink

25% discount on hotel bookings

Up to 40% discount at Visitor Centre Shop

Discounts at high street shops

Access to Mental Health Platform

Company pension plan

Flexible working hours

Qualifications

• Experience in leading a team in a fast-paced environment.
• Ability to deliver excellent customer service and develop team members.

Responsibilities

• Support management and undertake duty manager shifts.
• Lead and develop the team to ensure high service levels.

Skills

Leadership

Customer Service

Team Development

Hospitality Knowledge

Education

None required

Job description

Shepherd Neame is on the lookout for a Bar Team Leader with bundles of energy and enthusiasm to join us. If you have experience leading a team in a fast-paced, customer-focused environment and are looking to carve out your career in the hospitality industry, this may be just the job for you.

Mabel’s Tavern is a busy London pub located just a stone's throw from Kings Cross and St Pancras stations in Mabledon Place. It is a friendly, traditional alehouse with a wide variety of superb beers and freshly prepared food on the menu.

At Shepherd Neame, we know that first impressions count. As an ambassador for our brand, this role will see you supporting the management team, undertaking duty manager shifts and responsibilities, and leading and developing our team to deliver an excellent level of service to our customers at every opportunity.

If you haven’t got any previous hospitality experience, please do not worry. As long as you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.

WHATS IN IT FOR YOU?

• Competitive hourly pay rate
• A share of tips in addition to your hourly pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers hub on 100's of high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop & move within our pubs, the Brewery & Support Office
• Flexible working hours

Shepherd Neame may be Britain’s oldest brewer, but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, which has enabled us to survive and thrive based on the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited for this role, we would welcome your application regardless of age, disability status, ethnicity, gender, religion, or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.