Bar Supervisor

Bistrot Pierre; Stratford-upon-Avon; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Wagestream access

50% discount for friends and family

Discounted room rates

Discounted meals on shift and wines at

cost price

Job summary

Bistrot Pierre in Stratford-upon-Avon is seeking a Duty Manager who will be at the centre of service, balancing leadership with hands-on operation to keep guest experiences seamless.

You will own shifts, motivate the team, coordinate with kitchen and front-of-house, and respond quickly to challenges while upholding high standards.

We offer a supportive family culture, competitive pay, staff discounts, and opportunities to progress.

Qualifications

• Supervisory experience within hospitality.
• Strong organisational and communication skills.
• Confident in a busy, fast-paced environment.
• Proactive and solutions-focused mindset.

Responsibilities

• Leading and managing shifts effectively.
• Briefing and supporting the front of house team.
• Coordinating closely with the kitchen team.
• Maintaining service standards and guest satisfaction.
• Addressing issues promptly and professionally.

Skills

Supervisory experience

Organisational skills

Communication skills

Proactive mindset

Job description

We think Bistrot is a special place to work (ok, we are a little biased). We have 27 years of history, serving French inspired, chef cooked food with award winning service in some of the best restaurant locations in the country.

The quality we want to deliver in every restaurant, every day, means we need brilliant people, and we pride ourselves on having the best hospitality team around.Most important though is our culture, we’re not just a company, we’re a family! We look out for each other; we work hard, have fun at the same time and we celebrate success together too.

Good people are hard to find, more so now than ever, so we need a flexible approach to working patterns, brilliant benefits, the ability to progress as far and as fast as your ambition takes you and of course, very competitive rates of pay, at every level.

We’d love you to join our family, so check out what some of our teams say about working here, then find a role and location that best suits you. If that isn’t near where you are just now, for the right person and the right role, we can help with relocation too!

If you’re confident leading from the floor and enjoy keeping service running smoothly, this role puts you right at the centre of the action. As Duty Manager, you’ll take ownership of shifts, ensuring the team is organised, motivated and focused on delivering a seamless guest experience.

You’ll balance operational awareness with hands‑on leadership, responding quickly to challenges while maintaining high standards throughout service.

• Leading and managing shifts effectively
• Briefing and supporting the front of house team
• Coordinating closely with the kitchen team
• Monitoring service standards and guest satisfaction
• Addressing issues promptly and professionally

What you’ll need:

• Supervisory experience within hospitality
• Strong organisational and communication skills
• Confidence in a busy, fast-paced environment
• A proactive and solutions-focused mindset
• Unlimited 50% discount for friends and family
• Service charge on top of your competitive pay
• Wagestream access
• Discounted room rates
• Discounted meals on shift and wines at cost price
• 24/7 Employee Assistance Programme
• Staff socials and incentives
• Length of service awards

If you enjoy leading shifts and supporting strong team performance, we’d love to hear from you.